Operator – Hello, Good morning from Smart logistics LLC, Kigali, Rwanda. How can I help you
Customer – I need to book 2500 sq.mtr of your temperature controlled smart warehouse facility for a week. We need to see the storage space & want to monitor the gourmet dairy cheese we export regularly to South Africa. If found suitable, we will lease the space on the long term basis. We also need to remotely monitor the inventory, temperature & possible damages due to poor cargo handling methods.
Our customer in South Africa insists on traceability of the shipments and the final invoice payment is adjusted for damages or delays in case of deviation from any of the predefined conditions in supply chain digitisation & visibility.
Customer helpdesk – Please sir, you can visit our smart warehouse us anytime between 9.00 am and 5.00 pm. Monday through Saturday. We have manual measurement devices, can send your TEXT message on a daily basis. The storage area can be dedicated for your special purpose and using our portal, we will configure with a user name and password so that all parameters, including arrival, stay, despatch time and environment parameters can be regularly monitored remotely.
Smart warehouse for the new normal
The customer logs into to the Digital twin logistics platform to select an eCommerce option, The available 2500 sq.mtr zones in the smart warehouse are listed under temperature-controlled, industrial goods, hazardous goods, electronics, pharmaceuticals.
The customer selects a temperature-controlled zone with a constant environment reading, the rental duration of 1 week, add-ons like air quality, humidity & temperature monitoring along with the 10-minute frequency of reporting & individual pallet tracking options into the warehouse eCommerce cart. Makes online payment – Selects drop off time for the cargo and the service level agreements
During the drop off of the gourmet cheese, the truck driver is able to download the order specifications. A docket contains the required tracking tags and the layout map of the booked temperature-controlled zone is made available at the front gate. The tags are attached to the 10 pallets and stacked in the designated zone. The job has been done, thanks to smart warehouse automation solutions for the new normal.
Farm monitoring & eCommerce
Login access is given to the farm which manufactured the gourmet cheese. The end customer, a premium restaurant that is based in South Africa gets a WhatsApp link alert, using which they are able to track the location and storage conditions of what they ordered.
Welcome to the warehouses of the future. Ripples-FMS enabled smart logistics and warehouse platform provides robust and innovative solutions such as logistics eCommerce, smart warehouses, customer portal, farm to fork monitoring to meet the expectations of the new era. to stay relevant in this disruptive logistics business.
Ripples R&D team collaborates with leading names such as Omron, Avnet, and Dell EMC to build these intelligent logistics management solutions.
Call us to know more about digitally enabled smart warehouse automation solutions