Logistics portal

Supply chain logistics platform. – eCommerce, smart warehouses, cold chain space, and logistics equipment rental solutions. Wide range of ready to deploy, freight forwarding, farm to fork & logistics ERP software modules to choose from our repository, based on the requirements of companies in Africa and the Asia Pacific regions.

Contactless operations

Contactless logistics management solutions

Contactless Operations in the logistics industry

What is a contactless Operation?

As we look forward to the next normal, consumers are already demonstrating a preference for companies that deliver great service while reducing risks all along the customer journey – mckinsey 

Logistics is the industry that required more physical presence to handle the day-to-day operations like scheduling the trucks, arranging the cash for the transportation, vehicle maintenance, etc. Since the pandemics like COVID-19 are affected in the logistics industry, the contactless operations concept came into the picture in various departments. This significantly reduces the chances of contracting the COVID-19 virus.

Key Components of Contactless Operations

There are many departments in the logistics and transportation industry that can adapt the contactless logistics operations concept.

1. Work from home for the office staff

Employees working from the office can go for the work from home concept to avoid physical contact if the company is using cloud-based software to manage the operations.

2. Truck Scheduling through Geo-Fencing Tool

Can understand the trucks that are coming back to the yard after completing the trip through this tool. Based on this information, they can schedule those trucks for the next trips and can inform the drivers through mobile apps or WhatsApp notifications whichever is convenient for their operations.

3. Mobile Apps

Mobile Apps can play a vital part in contactless operations. This will be useful for the customers and employees who work on the ground like the drivers, supervisors & workshop people. Customers can get the information about their cargo live location; also they can give the E-POD through mobile phone once the cargo is delivered. For drivers, they can request the extra driver expenses or fuel required during the trip and also can report to the workshop team on the vehicle complaints before reaching the yard.

4. Customer Portal

This is can be used for the logistic company’s clients more like a self-service. They can log in to the platform and can do various activities like tracking the consignments, status of the total orders, trips, invoice balances, also they can book for the specific truck types (like tanker trucks, OOG cargo transportation, etc.) and customers can book the available warehouse space in advance. In addition to that, they can download the documents which are uploaded during the trips like POD, Bill of Lading, etc.

5. Driving Digital Payments

Instead of giving or receiving money physically from the customer or employees like drivers, companies can use digital platforms or methods. A few of the cases are once the driver requested extra money for the trips, then the office staff can process the request and make the transfer through payment wallets systems like M-PESA or PAYTM or they can send the request to the bank to make the cash transfer to the respective employee accounts. Also similar to customers can use the safe link or option through the customer portal or mobile apps to make the payments.

Get in touch with us to know more about contactless logistics operations management solutions.

Supporting a partnership

Logistics partnership support - customised freight logistics software solutions

JJ Group and Greendoor Group Success story

JJ group and Greendoor Group are the leading logistics and transport companies in Southern Africa with 20+ years of experience in cross-border transport and having 2000+ trucks. Our customized FMS solution acts an important role in all their transporters’ day-to-day operations for the past 10 years. In this period they became one of the best logistics and transport companies in the Southern Africa region.

Ripples-FMS helped the logistics business partnership to identify the bottlenecks in their daily operations and it enables the management to take swift action to resolve them and improved services to their clients.

Excel to Freight Management System

Before FMS, the logistics companies were used to Excel, which can be changed or tampered with anytime. With FMS, they could save data securely.  It is easy to handle and follow up. We can look into the logistics billing as an example, where, it was done in excel with a lot of man-made errors and took an average of 30 to 40 minutes. Now it is reduced to 5 to 10 minutes with no errors. It was very difficult for them to check the booking and other previous data in excel. FMS made it possible within seconds with a lot of filtering options.

Cloud Based Logistics software system

FMS is a cloud-based system, any user, either a management or a normal user, can access it at any time. It helped them to avoid delay in approvals of many urgent decisions, validations, etc. It was also helpful in the work from home scenario due to the recent COVID-19 pandemic. Read our logistics case studies

Management Information & KPI

Helps the management to increase the value and profit of the business by giving the whole information in a fingertip. Daily automated MIS reports helped management to track and plan everything accordingly. Customized KPI helped to monitor the performance of departments as well as employees

Ripples-FMS Freight Management System

An easy-to-use, deploy and integrated module designed mainly for operators. As there are so many transactions every day on the operations side,  it was very useful to them to schedule, dispatch, and for whatever the actions/operations carrying out in the module. Validations and pre-defined data prevent the users from making errors and make it an efficient and effective data entry. It is highly beneficial for Consignment booking, proper scheduling and dispatch of trucks in the fleet, driver management, and allocation, vehicle expenses for trips, capturing digital POD, etc.

As we know there are so many cargo types in the transportation industry, this module is capable of accommodating all cargo types in the module with pre-defined operation criteria. JJ and Greendoor logistics partnership  uses almost all cargo related functions, and thus Ripples-FMS became a centralized data hub for them for all their operations

Complex and time-consuming tasks in a single click

Scheduling a single truck or invoicing a single trip manually, prepare salary for a single employee, etc., be itself a big task, as it will consume a lot of hours to complete. If there are any mistakes in the preparation, then it will take more time. Then can you imagine scheduling 50+ trucks, invoicing 100’s of trips, salary preparation for all employees by a user in a single day? Here is the advantage of multiple scheduling, multiple invoicing, etc., comes. It allows the user to schedule 50+ trucks, invoice 100s of trips, and prepares salary for all employees in a single click and thus saves a huge amount of man-hour and eliminates human errors.

Improving Internal Communication

Users can plan and organize their day-to-day works based on the automatic report they receiving at regular intervals. As the driver documents and truck-related documents are very important in the case of a transport company, it is crucial to keep all the documents valid in the journey of a truck or trip. FMS notifies the responsible persons about the expiry of the documents and helps to be ready for all the time with valid documents.

Instant alert and notifications

Instant alerts through mail at the time of Booking will make a customer happy every time as it is a valid proof of booking. This can be done through FMS. There are so many other situations to notify the management or the corresponding responsible persons about crucial information. It can be done through instant alerts and notifications.

We can see a big advantage of instant mail and notification in the case of clearance checking at ports. The documents will be sent to port agents at the time of Booking, through instant mails. It helped them to complete documentation works of shipment on time. Ripples-FMS made the hours of waiting time negligible through this feature and became a very useful add-on for the group.

Connecting every employee in the business cycle

It is important to notify the employees or drivers about their payslip, advance payments, etc. Even though it does through instant mails, most of the people in the African region are far from internet access. As this is the condition, FMS automatic SMS allowed the JJ and Greendoor group of companies to reach each of the employees through their mobile numbers.

Claims and insurance settlement

Using the claims and insurance module legal team gets a complete track of accident, theft, fines and claims settlement procedures, theft monitoring procedures, etc.

Third-party software integration
  • Flexible third-party integration with Fuel, driver expense, and logistics reduces a tremendous amount of man-hour.
  • Integration with a sensor-based Fuel monitoring system (otipetrosmart) helped to make a fully automatic fuel stock system.
  • Integration with Inter Africa Transport Forex made driver expense, outside fuel filing, on-road services like parking, road toll tax, etc., cashless.
  • Integration with warehouse software helps to update logistics order information automatically and it made the process faster.
  • Integration of different GPS providers in a single-window makes tracking easier. (As there are so many transporters, they use different GPS providers)
Stores & Workshop management

It acts as an inventory management system. Ripples-FMS has a proper spare purchase and issue process and it made the company stock-taking, easy. The sequence of capturing job card, initiate spare requests against work orders, Generate Purchase orders, Transfer stocks between branches or smart warehouses kept the process in a harmonic way

Own Fuel station stock Management and Outside fuel station filling

JJ and Green door Group have their own fuel stations in the yard. Using FMS they are easily managing fuel purchase and stock, and pre defined fuel consumption master helps to allocate fuel to each trip and hence help to effective fuel utilization and prevents fuel theft. Outside fuel consumption module helps to create fuel PO and notify the fuel station and invoice.  Integration with Inter Africa Transport Forex made outside fuel filing easy.

Magic with Reports

There was a time for JJ and Greendoor group were grappling with report preparation in excel lasting 3 to 4 days or more, in a month. Ripples-FMS helped them to win the battle by preparing all the reports in a single click.

Accelerated implementation

Operational excellence, accelerated deployment of logistics software

Our Client

United Trillions Zambia (UTZ) is an African division of the reputed Chinese group, SunLine International Logistics. With more than 19 years of experience in the transportation & logistics sector, they are a pioneer in multi-modal operation in the subcontinents of Asia, South America, and Africa. Their African division headquartered in Zambia, with presence spreading to Djibouti and Mozambique needed assistance with their fleet management of acid tankers and containerized breakbulk transportation. Their main requirement was for a complete Enterprise Resource Planning module installation and incorporation within a short period.

Implementing a logistics ERP module in an accelerated time frame


Requirement Analysis and Onsite Visit

The company was holding on to an obsolete system of a paper trail for some projects and MS excel sheets for others. Our main task was to develop a system that streamlined all their efforts and made sure automation was incorporated to save time in an accelerated deployment model.

To get a hands-on feel and understand their operations better we were asked to visit the offices in Zambia. A detailed requirements analysis encompassing all the needs that the company had was executed and gaps in information were bridged. We then made informed observations on potential weak points where we could save time and money.

The Implementation

Our solution was to divide the implementation section into subsequent phases in an accelerated logistics software deployment model.

The phases were:

  • Operations
  • HR & Training
  • Stores & Workshop
  • Logistics Management

The project implementation was finished in a week and our team was stationed there for a prolonged time to ensure the smooth functioning of the web-based logistics & transportation software.

Our Measurable success

Moving from an obsolete management system

Previously, Our client used MS Excel and manual paper trails to manage the day-to-day work. Now, with the Ripples FMS solution they can handle all the operations and statistical reports digitally and in a streamlined fashion.

Effective and fast processing of transportation documents

The road manifest creation time, preclearance processing, and drivers waiting time have been reduced from 2 hours to 5 minutes. Furthermore, the pre-clearance is sent automatically to the clearing agent, so that the clearing agent can finish the documentation which ensures a quick border cross for the trucks. This helps save a lot of time during long commutes and reduces border waiting times.

Improved accuracy in trip expense processing

The finance manager can now monitor all the driver expense settlements and refund pending details easily using a single screen. This has reduced the user effort by 50% and tracking of driver expense settlements and refunds have become easier and accurate with timely alerts.

Fuel consumption

Our automatic fuel calculations for the trips are highly effective and removes any possibility of manipulations. The automatic fuel calculation works with a provided configuration for fuel consumption on distinguishing Empty and Loaded trips and also differentiating respective truck models.

Timely vehicle dues alert

It helps the transporter to renew the vehicle documents on time and reduces the penalties due to inattentiveness. Furthermore, helps users to check the documents manually at specific intervals.

Alerts on driver document expiry

Driver documents need to be monitored for expiry continuously as any lapses result in heavy penalties. We designed a system that provides timely and accurate alerts through emails. They keep track of the expiration dates of driver documents like – Driving license, Passport, Visa, etc.

One-click driver bonus preparation

Earlier, the driver bonus preparation was a hard job for the finance staff as it took 2-3 days to prepare. Now, it is prepared with the click of a button. The System will calculate the driver bonus as per the given configuration, and also it is transparent by verifying the generated driver bonus in real-time and showing the bonus amount generated from different trips.

Accurate and flexible reports

In the old system, the users spent 4-5 days in a month preparing the reports in excel by checking the operational activities manually. But with the FMS Ripples solution, the user can generate the same reports in a single button click and can be sent to the concerned person via email automatically. This saves 100 % of the report generation time and manual labor costs.

Call us to know more about the accelerated logistics partnership software deployment offerings

Warehouse productivity

Virtual zones in warehouse forklift, inventory, worker tracking

Warehouse indoor tracking solutions for improving productivity, utilisation, safety and compliance

The entire warehouse operational area can be mapped into virtual zones of 2.5 x 2.5 square meters each.  This will help the managers to remotely monitor space utilisation in different zones, the wait time of trucks in arrival and dispatch zones,, time spent in unloading areas, the temperature, & humidity, movement of workers, tracking of visitors, warehouse forklifts, and enforce rules related to the workplace norms such as physical distancing, keyman safety, no go zones, etc.

Warehouse tracking solutions

Warehouse indoor tracking technology and related tools are helpful to measure, monitor and control the operations of smart logistics.

With the advent of modern wireless mesh technology, it has become easier and affordable to deploy such solutions that will enable improve space utilisation, worker productivity, warehouse safety and compliance.


Improving warehouse productivity

The key aspects of deploying a warehouse tracking system is in the design of the solutions and the overall implementation time. Typical installation for such solutions would take about a week or two, depending on the total area of the warehouse.

To get these type of solutions to work, the management commitment is a key element. Low powered tags will have to be deployed on forklifts, pallets, bins, crates and trolleys.

Warehouse utilisation

This is one weak area for many of the traditional warehouses in developing nations. They do not have modern systems to track the location of forklifts, inventory arrival time, delays, and wait time at critical nodes of the operation. Many of the digital twin platforms provide rule engines, whereby customized rules and alerts can be provided to ensure timely action in the event of delays.

Value added services in warehousing

Modern technology helps warehouses to earmark certain zones to regular customers, and they can be provided with secure access to the inventory levels in arrival, storage, and dispatch zones. This information will bring value addition to your logistics business and help acquire customers who are looking at smart procurement and supply chain solutions.

Intelligent warehouses in the new normal

Supply chain logistics, warehouses, and last-mile delivery functions have gone through radical changes in recent times. Modernisation of warehouse monitoring technology is becoming imperative to be retain cost advantages without compromising of service quality and worker safety is the need of the hour.

Ripples-FMS warehouse forklift tracking & monitoring solutions

Speak to our experts to know more about warehouse indoor tracking and monitoring technology.

ERP implementation plan

Logistics ERP implementation plan

ERP Implementation Plan

Implementation – The act of carrying out or executing a plan, decision, process, or method into effect. It’s the action that must follow any thinking on a review or set of recommendations to ensure it happens. Therefore, an implementation plan is the documented steps for successfully completing your implementation activities.

An implementation plan is used as a support device for your strategic plan, an implementation plan maps out how to bring your strategic plan to life. Strategic planning is done on an organizational level, dictating the direction of the company strategy, and allocating resources to make that strategy come to life.

Thus, the implementation plan traces the edges of that, mapping out how to best implement a strategic plan from the outset, and how to effectively manage it as it gets put into place.

Benefits of an ERP implementation Plan

Ensure Clarity – Documentation of the implementation plan gives you better clarity of thought and improves your own understanding of the project. Very easy to communicate the plan to team members, upper management, and get everyone on board.

Stay on Track – The biggest benefit of an implementation plan is that it makes it that much easier for the company to meet its long-term goals. When everyone across all teams knows exactly what you want to accomplish and how to do it, keeping everyone on board, and removing any sort of confusion or doubtfulness. When everyone knows what their roles and responsibilities are, it’s easier to stay on track

Increased Cooperation –  An implementation plan that’s well communicated also helps to increase cooperation across all teams. The better the cooperation amongst team members, the better the synergy and the overall execution.

Increased Buy-In – Additionally, with a solid implementation plan that’s thoroughly researched, documented, and presented, you can ensure buy-in from stakeholders. It’s easier to get resources allocated to your project and ensure smooth project execution When upper management is on board.

How to Make an ERP implementation plan:

There’s no standard plan to fit all solutions when we are creating our implementation plan. but it should meet the needs of our strategic plan. Generally, an implementation plan tends to look like the following.

Research and Discovery – Have a brief introduction, outlining the vision, mission, and purpose of your project or initiative. Collecting information or discussion among stakeholders, key partners, customers, and team members, you can determine the most crucial assignments needed and prioritize them accordingly. Here we should list out all the goals you’re looking to achieve with the strategic plan and the implementation plan. Everything must tie back to that strategic plan for the implementation plan to work.

Mapping out Assumptions and Risks –  It is important to point out the assumptions and risks in your implementation plan. Lay down all the assumptions or limitations of your project. This includes budget constraints, losing personnel, market instability, or even tools that require repair before your implementation can commence.

Tasks and Responsibility –  This is an important area in your implementation plan as here you describe the key tasks and steps involved in the implementation of the strategy. Ensure that all systems are working as per usual, keep track of their teams’ productivity, and more.

Implementation schedule –  An implementation schedule outlines project timeframes and milestones. Schedules keep everyone on track with tasks progress and keep everything on-time and under-budget

Determine Activities – Finalize all the little activities to round out your plan. Start by asking yourself the following questions:
  a)Who needs to be involved in the plan?
  b) What are the stakeholder requirements?
  c)What resources should be allocated?
  d) Are there any milestones we need to list out?
  e) What are the risks involved

Once all activities are outlined, all resources are listed and all stakeholders have approved you can consider your ERP implementation plan complete. A machine learning enabled logistics software will be an added advantage.

Contact us to know more about successful ERP software implementation methods for freight logistics, healthcare, and warehouse monitoring solutions.

Intelligent warehouses

Warehouse digital twin solutions to help in improving space utilization, just in time inventory management, efficient picking, dispatch, storage, safety, and remote monitoring. Helps your logistics company provide enhanced value add services to manufacturing & distribution industries using intelligent inventory management and warehouse performance monitoring solutions.

Ripples-FMS warehouse digital twin solutions

Infrastructure monitoring


  • Indoor Air Quality
  • Pressure
  • Temperature & Humidity
  • Ambient light
  • Human presence detection
  • Equipment usage
Workforce monitoring


  • Keyman safety
  • Physical distancing
  • Payroll hours computing
  • Smoothen group activities
  • Knowledge management
Asset tracking & Monitoring


  • Tools & equipment
  • Forklifts
  • Elevators
  • Fire extinguishers
  • Coolers
  • Blowers
Safety monitoring


  • Anti-theft mechanism
  • Go, no zones in warehouses
  • Hazardous zones
  • Track inspections
  • Information from wearables
  • CO2 and Noxious vapours

Digital twin Supply chain Logistics inventory module

In this highly competitive new normal world, safety, efficiency, compliance, and cost reduction solutions are mandatory for freight logistics and supply chain companies to survive. Warehouse logistics digital twin is something that is not be ignored by logistics companies wanting to stay competitive. The apt and updated management information system provides inputs to the warehouse operations team to efficiently manage the movement of pallets and bins in the supply chain, without compromising on the safety and service level agreements.

Warehouse inventory monitoring


  • Locating inventory bins, pallets
  • Knowing empty spaces
  • Cold chain goods
  • Trucks in bays, waiting for unloading
  • Cargo in waiting for dispatch
  • Service Level Agreements
Workflow monitoring


  • Monitor productivity in zones
  • Movement of group inventory
  • Sharing inventory with suppliers
  • Warehouse utilization matrics
  • Kits waiting for the fulfillment
  • Last-mile delivery
Digital twin in warehouse logistics monitoring

Interactive dashboard with zones that depict assets, inventory, manpower, equipment, and environmental parameters on a realtime basis. Define rules to ensure service line agreements are met. Share inventory information of dedicated storage zones for customers to plan production & dispatch. Allow eCommerce providers to access your information to deliver cargo on time.

Contact us for more information on warehouse logistics digital twin solutions.

IOT in warehouse automation


Digital twin - freight logistics, transportation, supply chain, warehouse optimisation

The concept of Digital Twin in logistics refers to a digital replica of potential and actual physical assets (physical twin), processes, people, places, systems, and devices that can be used for various purposes (Wiki source) in the supply chain. 

Digital twin platform – IOT in warehouse management

The advent of low cost wireless mesh infrastructure, the scope for connected devices, and machines is huge and it is said that half of the new businesses in this decade will be run by the Industrial Internet of Things (IIOT)

Imagine an interactive map – a replica of your warehouse of logistics yard shown on a dashboard available to you. Realtime access to the movement of forklifts, trucks, cargo, inventory, workers. Monitoring of storage environment, inspection, compliance, maintenance, and anti-theft protection technology.

In the case of warehouse logistics industries, there are many assets such as warehouse, fleet, cargo (pallet, container, parcel, bins, oil tankers) – perishable and nonperishable – high and low-value goods, life saving vaccines, food items such as fish, meat, wines, cheese, etc.. Raw materials being sent to factories, finished goods transported to distribution warehouses and retail stores.

Bonded warehouses will benefit by implementing IOT in warehouse management, so that exporter and importers will have full transparency and visibility of high-value cargo.

Implementing a Digital Twin in your warehousing & logistics  business can help to provide value-added services to your customers who are in the distribution and manufacturing industries, besides optimizing operations, improving workplace safety & productivity. Thus raising the bar of business performance and competitive advantage.

Movement of high-value cargo happening in the warehousing industry – from ports to logistics yards through multi-modal transportation – Ships, containers, multi-axle trucks, small trucks, and carrier vans for last-mile delivery.

The concept of “Digital Twin”


For all these activities to happen smoothly, there is a  need to map the physical location and transportation environment of cargo onto a digital twin – cloud-hosted software. So that 100% visibility and real-time monitoring are possible. Cargo, people, transportation equipment, workplace safety matters, compliance, inventory, e-commerce dispatches.

Digital twin smart warehouse platform brings the desired visibility to your customer, whereby that can plan their factory production or distribution activities based on accurate measurement of delivery timings provided by the logistics software. This can be achieved using IOT enabled inventory and asset tracking tags that can be deployed in indoor and outdoor units.

Digital twin in warehousing brings accountability on the way the cargo is being transported – Are they subject to undue shock, excess temperature, or other parameters that would have a negative impact on the shelf life of the product.

The location of trucks, driver behavior, fuel consumption,  tire mileage, etc contribute to reducing the cost of operations and maintenance.

Ideally, a Digital Twin ready solution would give the logistics company as well as their customers a 360-degree view of inventory, geographic location, timings, storage place & environment. IOT powered warehouse optimization solutions are also being implemented vastly these days.

Reduction of theft, abuse, lower consignment claims, and longevity of capital equipment, ane warehouse optimization will be the key benefit of implementing a Digital Twin solution. All these enablements will result in lowering the cost of transportation, empowering the customer on using self-services.

Digital twin logistics in supply chain

connected devices

Elastic logistics in the supply chain is an agile model where the ‘pull’ of consignee demand sets up lead times for deliveries and replenishment in a distribution or manufacturing environment. The idea is to react quickly before or just after the demand or supply need arises. Companies want fast go-to-market distribution with clear tracking and tracing for all moving trucks and raw materials. They want to reduce turnaround times, move more truck shipments, close down lead times, and serve the consignee faster.

Information can be delivered as alerts, notifications, daily or weekly snapshots, or analytics reports in the logistics software

Call us to know more about IOT in warehouse management and logistics optimization.

Agri production

Digitisation in agri sector

Agricultural sector reforms & digitisation

Agricultural production is the core economic sector for the majority of countries across the globe and scaling up agribusiness is the next growth frontier. Post-COVID Agri world will be forced to do things differently as the government and companies will need to review their supply chain resilience, adopt customer driven business models, food safety procedures, and safety.

Transparency and visibility in agricultural operations are very important and this is highly applicable to companies doing end-to-end handling of exporting of smart farm produce. There can be multiple actors within the agricultural supply chain starting from planning of crops to the end distribution of agricultural produce to consumers. Most often work procedures and functions within the supply chain are done manually with a lot of effort and consuming more time. Paper based data records maintained cannot fulfil connected and real-time communication between various actors that cause redundancies and delays in the supply chain process. It is the need of the hour agricultural local buying Companies should adopt supply chain digitization strategies as part of adapting to new normal.

Supply chain digitization

Stock monitoring or Inventory Management of the farm produce is very complex for most of the farm processing and export organizations. Information on the amount of stock purchased from farms, Stock transfers, and receipts between warehouses, and monitoring of inventory level at each business unit,  all need to be accessible to Managers for right-time decisions. 

During the procurement time and at each point of farm receipt, the quality of the farm produce needs to be assessed based on weight, moisture content etc.to guarantee excellent quality stock for exports. Within procurement, multiple farm purchases made by purchase officers from various locations need to be updated to stock as soon as possible so that local buying companies are confident to take new orders and smoothens the supply of farm produce. Vineyards can opt for remote monitoring solutions.

Finance is the blood of the business and tracking inflow and outflow of funds is necessary. Agriculture buying companies transfer funds to its various business units for the purchase of farm produce and for various operational expenses. These funds can again be distributed to subunits or purchase officers for the same type of expenses. But often the tracking of funds and its usage monitoring is not possible for agriculture buying companies due to ineffective systems in place. 

Multiple platforms are dependent on the transfer of funds to various units which is a hectic process. Head office and top management are always concerned about fund flow within the business and the real-time finance info is completely absent in manual processing. When it all comes to invoice preparation for the final buyer, people find it difficult to collate expenses against a particular order which takes days in invoice preparation and leads to costly mistakes.

So what can be a possible solution for agricultural local buying companies to overcome supply chain flaws? As highly recommended, an effective supply chain strategy can be adopting information-driven, integrated ICT systems enabling organizations for effective inventory management, fund tracking, and assisting in market-led extension activities. A digital solution will be a boon to agriculture buying companies as everything is monitored in real-time, communications are faster, reduced workload, and enhance seamless processing of logistics operations. partner and ecommerce seller payments can be easily managed as these effective farming automation systems have integration capabilities with most of the 3rd party payment systems. Digitization among agriculture buying companies across the world is at a high trend as most companies mark it as a relevant post normal.

Ripples FMS - Supply chain digitisation solutions for agri sector

Contact us for a free consultation on how to adopt supply chain digitisation strategies for agriculture operations, inventory management, Fund tracking, agriculture e-commerce, logistics and other customized industry operations.

Logistics business continuity

When the whole world is coping up with the COVID19 pandemic, it is not wrong to say that the logistics business is among the worst affected. International trade has taken a hit and that has reflected in the supply chain logistics & transportation industry as well. The industry is moving to towards consolidation, eCommerce lead delivery systems and customer experience management needs. Going digital is the need of the hour and those returning to work will need noncontact attendance monitoring systems and solutions to enforce social distancing in your office and logistics yard is the new normal for logistics industry.

In this blog, we would like to highlight on how to ensure logistics business continuity of your logistics & transportation operations during these tough times.

COVID19 logistics business continuity, going digital & enforcing social distancing

Digital Office

Working with ledger books and paper documents are a thing of the past. The world has moved to digital and believes in the concept of a paperless office.

Going digital means, you can allow your customers to access your business processes  anywhere, anytime. Knowing the inventory in warehouses, their arrival and departure timings, the condition in which transportation happens etc.

The movement and location of your trucks, completed trips to be invoiced, tracking missing POD’s, everything can be accessed on a button click.

All required documents to your clearance agent at the border can be sent electronically.

E-Invoices in logistics

Invoice management is one of the top concerns of any logistics company during the COVID19 pandemic. Anticipated invoices, additional costs, credit/debit notes, and many other features should be available online on-demand. Your customers should be able to view and download their invoices from an online platform.

Engage your digital Customers

It would be difficult for your customers to be constantly in touch with your team for getting their required documents and to query the location of their cargo. An online portal with live tracking features and provision for downloading documents such as BL, POD, etc. can help your customers in a big way. You can also provide feedback and complaint registration platform as well for better engagement.

Encourage Social distancing

covid19 logistics business going digital social distancing

During COVID19, use solutions to monitor the different zones in your office and logistics yard so that administrative workers, drivers, and other staffs follow social distancing norms. Non-touch thermal scanners can be installed at all entry and exit points.  Occupancy based sensors can be used to ensure that not too many people are at one place at a given point of time. 

Upgrade your system

It is important to embrace digital technologies to reduce costs through process optimisation. A web enabled customized software system that suits your company. You will have multiple teams spread across various geographical locations. The software should be able to capture all your operations under one roof. Moreover, prefer vendors who give you online implementation, training, and support. Especially in today’s time, it is better to avoid an onsite team at your premises, so a complete implementation over  secured conferencing software should be preferred.

It is a challenging environment for logistics business continuity, but firms need to optimise costs to stay afloat.

If you want to implement a fresh solution at your office or want to identify gaps in your business, give a call to our experts for any kind of assistance.

Assured Customer Support during COVID-19

We wanted to share with our associates and communities how Ripples FMS customer support team is responding to the unfolding COVID-19 situation and helping our clients with business continuity without any disruptions. Sure, these are hard times and the pandemic is continuing to affect people around the world, but the logistics industry is very much functional as it ensures all people get necessities around the world. We salute all logistics providers and their workers who are working tirelessly to ensure the same.

With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Here at Ripples FMS, we are encouraging our team members to work from home as much as possible and our top priority has always been the health & safety of our employees, customers, associates, and communities.

To ensure the business continuity of the customers in this time of adversity is a challenge, especially when the emotional state of all the business is on the downside. During this time of crisis, we believe that the effective functioning of our support department is extremely crucial. At Ripples FMS, we are well prepared to handle a significant and sudden increase in call volumes.

customer support business continuity COVID-19


The number of support tickets our team has handled in the last 10 business days


Support tickets have been resolved by our team in the last 10 business days

During these last two weeks, although we had to suddenly shift to a remote work-from-home model, our support team has handled close to 200 support tickets. More importantly, they have closed nearly 98% of the incoming tickets. In these last fortnight, we had got support tickets in the form of user entry errors, business queries, and change requests. To resolve nearly all the issues and that too when most of our staff are working remotely for the first time deserves a pat on the back. Our clients have also been a great support in these changing times. Apart from our CRM, modern collaboration tools like WhatsApp, WeChat, Zoom, and Skype also have helped connect with clients (and between teams) and solve their concerns in real-time.

 The COVID-19 pandemic has certainly put all of us under pressure that we’ve never experienced before, but at Ripples FMS we believe in our strengths and our skills and there is nothing that will keep us away from ensuring our client’s business continuity. Let’s hope the world will be healed soon, till then stay home and stay healthy!!!

East Africa operations

Yogesh Nathan joins as head of East Africa team

Yogesh Nathan, EMA Ripples IoT Pte Ltd

We are delighted to welcome on board, Mr.Yogesh Nathan, a self-starter, with bags of energy, who is always leading the team from the front and who is bold to to take any initiatives when the going gets tough.

He recently joined Ripples IOT Pte Ltd, as a Business Head-MEA. He is a career technology professional in the area of Business Development and General Management with 18 years of experience working on IT (Software and hardware), Telecom and Office Automation products, solutions and services.

Yogesh’s focus will be on supporting new business development opportunities, extending partnerships, and contributing to Ripples IOT growth strategy. He established and maintained relationships with Key Ministries and Government Departments to ensure favourable organizational positioning. He also initiated and managed partnership agreements with key consultants in the Industry thereby augmenting and strengthening the organization’s overall competitive position. He holds a degree in Commerce and a masters degree in Business Administration.

East Africa business operations for logistics, healthcare & industrial automation

We are proud to have such a person who has overseen country operations, undertaken start-up establishment as also commenced ground-up sales operations with different technologies entities in diverse geographies under varying socio-economic and cultural landscapes. He has, in his career had, the opportunity to build, manage and mentor multiple operations teams, including sales teams throughout the years.

His geographical experience spans the markets in the Middle East and African countries namely Oman, Ethiopia, Uganda as well as India. 

Other outstanding achievements as a professional;

  • Succeed in establishing an operational sales footprint with multiple sales win with top corporate houses for Vicisoft in Oman.
  • Established ground up and run the start-up IT/Telecom Solutions Company in tGrove Technologies in Ethiopia.
  • Institutionalized maintenance contracts and outsourcing agreements in the Ethiopian Corporate. 
  • Support landscape resulting in increased service revenues for MFI Trading and Office Solutions by X-times thereof. 
  • Won the 1st Reprographic outsourcing contract for Pixel Digital Systems with a major consultant in UAE 

Mr. Yogesh will be overseeing the business development activities and partner development initiatives in logistics management, healthcare and industrial automation

Call Yogesh  Nathan at +250 781 843 966

Productive Multi-Modal Transportation

Multi-Modal Transportation Management in ASEAN countries

In trade logistics, it is important to have professionally managed transportation systems in place. Generally, shipping costs are higher in long-distance trades.  The multi-modal transportation management concept was first developed in Western Europe.  Cost-effective “port-port”, “door-to-door”, “yard-yard” movement of cargo are facilitated through a single transport operator. Asian countries were late to adopt this model of transportation due to stringent rules & regulations among countries. Technologically too, Asian countries were lacking behind to aid multi-modal transportation management. There was absence of strong logistics integration service providers who could provide effective transportation management software.

Multi-modal transportation management

Multi-modal transportation involves numerous industry verticals and sea, air, road and rail modes of transportation. As a result, logistics integration can be a lengthy and tedious process. In their 2015 blueprint, ASEAN countries have identified improving logistics integration as their top priority.

The strategic transport plan of ASEAN countries mentions four key facilitation measures
  • Increasing competitiveness among ASEAN logistics service providers by simplifying trade documentations
  • Enhancing ASEAN logistics providers management capability
  • Human Resource (HR) development
  • Increasing multi-modal infrastructure and investment

So, it is evident that logistics and transportation management plays a key role in multi-modal service providers in the region. The challenges become more evident in developing countries like Myanmar, Cambodia, Laos, etc. In these countries, there isn’t an adequate infrastructure or skilled workforce available.  I guess most of you will be using management software in varying levels of capacity. The question is, whether your transportation management system is capable of being par with these four key facilitation measures. Are your documentations simplified and stored electronically? Do you have a single point operational control management system? Is your system well-equipped to aid the unskilled workforce?

The effective utilization of trucks and timely communication with your customers become key factors here. These factors will decide how profitable your multi-modal transportation business can be.  A robust multi-modal transportation management software system becomes a crucial entity in meeting all your requirements. Always look for software from integration service providers that can be customized to your needs and wants. Don’t go for “off the shelf” software products which can be a headache while expanding your business.

integration service providers

Thailand-Cambodia Border Checkpost

More opportunities for logistics service providers in the region…

I know improving transportation infrastructure is in the government’s hands. But, you as a transportation company can do your bit in improving the logistics economy in the region. The manufacturing sector is slowly moving to countries like Thailand, Cambodia, and Malaysia due to a labor cost surge in China. As a result, more logistics and storage opportunities are created in the ASEAN region. According to a statistical report from SpireResearch,  ASEAN Nations collectively is the world’s seventh-biggest economy and have a combined GDP OF $2.92 trillion as of 2018.  With each transportation company adopting an improved fuel management system  there is no doubt that the multi-modal transportation logistics industry will thrive and flourish in the ASEAN region in the coming years.

If you wish to learn more about integration service providers and how to manage your fleet effectively, do write to us.

Centralized Fleet Management

Major Challenges Faced 

fleet management system

One of the major challenges for any transportation and logistics company is the effective operations management of its owned fleet. These days fleet management and truck monitoring are not just limited to vehicle details entry and normal GPS based tracking. New-age technologies such as vehicle telematics, help transportation companies get a real-time account of the tracking and diagnostics of the vehicle. A proper fleet management system allows the logistics company to minimalize the risk associated with their vehicles. From tires, fuel, overall maintenance of vehicles, various document expiries, government regulations, etc. also can be managed through an efficient fleet management system. Each of the functions should be interrelated and integrated and should be optimized based on each company’s process and workflow.

Integrated fleet management system 

truck monitoring

Vehicle Management: Trucks & trailers are the most vital asset for any logistics firm, the more effectively you manage it, and more will be productivity. The entire fleet details can be captured through a master entry. These include general information like make & model, mileage (with different types of loads), engine specifications and transmission details, etc. The company can also record details of other company vehicles such as cars or mini-vans.

Document & Dues:  Various important document details such as vehicle booklet, driving license, inspection documents, transit clearance papers, tax submissions, various permits, etc. should be stored digitally in a centralized system. Expiry and overdue alerts should be notified accordingly to the concerned authorities.

Tracking & fleet monitoring:  GPS based tracking is an essential vitality these days, your customer should be able to know where the truck is at a given point of time. There is much more than just location tracking & truck monitoring, today you can even get details such as driver behavior, condition of your cargo, tampering alerts, etc. on the go.

Maintenance: There should be a provision to record regular fitness checks before and after every trip. A proper job order request can be raised in case of any issue found. Every single detail can be recorded by the workshop authorities. We can even calculate the additional maintenance cost incurred due to a particular trip.

Tyre Management:  Tyres and other spares issues and returns can be monitored for inventory management purposes.  An effective fleet management system can also give you an idea about the life of a tyre both vehicle wise and tyre wise. The retreading and recycling of tyres can be recorded and managed accordingly. Tyres can also be tagged with sensors for identifying potential theft. As you can see, there are a lot of aspects of managing your fleet. Each truck has to be handled effectively so that your operations management achieves maximum productivity. If you want to know more about an effectual fleet management system which addressed all the above-mentioned points, do write to us

Reduce Transit Delays at the border

One of the major pain points that any logistics and transportation industry face in the Africa region is the delay faced in cross-border clearance. They would ideally want to reduce transit delays where possible to improve customer service. Our freight forwarding software solution can help reduce cross-border delay and bring operational excellence in the logistics and transportation industry 

Each cross-border transit is subjected to local and international regulations. Whenever cargo arrives in a particular country, be it for transit or off-loading, there should be a set of regulatory compliance that should be checked and enforced.

Multiple formalities and procedures should be undertaken by importers, traders, freight forwarders, drivers, and clearance agents. These formalities, when done in a correct way help them to smoothly transit their goods at the border check posts.

reduce transit delays

Time: A crucial factor in the logistics & transportation business

If you ask any logistics operation on what is the major difficulty they face in the border crossing, it would be the delays caused due to missing transit-related documents.

This may be due to a mistake from the customer side of the clearing agent. For each country in Africa, their procedure is different and can be lengthy or speedy depending on so many factors. 

Close to 80% of the African trade takes place via road logistics and transportation and that means a long line of waiting for clearance at the border checkpoints.

As for every business, time is more a crucial factor for the transportation sector. The long delays and waiting times compounds a considerable effect in the cross-border trade. Un-predictable delivery times make it difficult for all stakeholders.

Logistics ERP solution helps reduce transit delays

logistics ERP solution

So how does a logistics software solution can help logistics and transportation companies, plan, manage, and reduce transit delays at the border? Every single route can be configured and pre-defined rates can be set based on the number of border check posts, cross-border clearance agents, commodity, tonnage, etc.  Before dispatch, all documents to the clearance agents would be sent via email, and the follow-up process is ensured.

A copy of the required documents is then handed over to the driver. All employee details, including the driver, are stored in the system, details such as visa expiry, license expiry, etc. are pre-notified and cleared. This is to ensure that by the time the truck reaches the border, the clearance agents can do their job thus allowing a smooth transit for the trucks.

cross-border clearance

Please call/mail/chat with us to understand more about other advantages of Logistics ERP solutions

SunLine​ Zambia goes live

China is said to be the front-runner in technology and innovation. From your phone to almost every single electronic item that you use in your daily life has a Chinese manufactured component inside it. United Trillions Zambia (UTZ), a division of reputed Chinese group, SunLine International Logistics recently approached us for a logistics software solution to manage their freight management operations. The client wanted a full-fledged ERP installation in a short span of time. 

About the client

logistics software solution

In its 19 years of existence, SunLine has become one of the pioneers in multi-modal transportation & logistics in Asia, South America, and Africa. The group is also a member of FIATA, WCA, CIFA, and BIFFA. In Africa, the company has its Head Quarters in Zambia and has its office presence in Djibouti and Mozambique. They are at their starting phase in Africa and presently operate 100 trucks in their fleet. The company has established its own yard & warehouse as well. Majorly UTZ has acid tankers in their fleet, along with containerized breakbulk transportation in and around the region.

Freight management

Requirement Study & Implementation

When they approached us, the first aspect their operations team enquired was all they could automate all their processes. Most of the operational data were either handled by MS Excel or in physical paper.  As part of its future vision, the company was in search of a software solution that could help them grow as an organization and take it to the next level.  They requested our team to do a detailed system study and gap analysis at their office in Zambia. Ripples-FMS team members traveled to Zambia, spent a few days with their team and submitted a detailed report on where our logistics software could save time and money in their operations. 

Logistics Management

Implementing logistics software solution

ERP installation

We also had detailed discussions with Sun Line’s top management and finally, the project was given a go-ahead signal last month. The freight management project was divided into many phases and the initial phase comprised of “operations module”. Few of our implementation engineers were deployed at the client’s place and the project went live on 30th September 2019 as scheduled. The client was also happy that we were able to execute ERP installation and make the logistics software solution live in a span of one week!!!.

Our Implementation team @ Sunline Logistics
Next Phases

The next phase in our ERP installation consists of the “HR & Training” and “Stores & Workshop” module followed by the “Logistics Management” module. Our team will be stationed in their Zambia office for the coming few months and will be closely working together with their team to ensure the smooth running of our web-based logistics & transportation software. Another day, another happy customer. So, if you are in the lookout for a logistics software solution and more importantly a software system that can be implemented in just a few days, do write to us. You can also now chat with our pre-sales team by clicking on the chat icon on the bottom right of your screen.

Replace MS Excel with a logistics ERP solution?

Trust me, we all love to hate Microsoft excel, don’t we? The tool has been of some use for all of us at some point in our careers. Although I have never used Excel to its full potential (Does anybody know its full potential, perhaps not), it has done the job for us most of the time. We have been providing logistics operations management solutions to the industry for close to 25 years now. We have seen the initial apprehension towards using a computer, the Y2K boom, the introduction of financial computation software and then the emergence of a centralized ERP solution. Most of the logistics companies that approach us to want to upgrade from a spreadsheet-based system and replace MS Excel with a logistics ERP solution. It may sound strange in 2019, but is a true fact.

Well as they say everything has a shelf life. Unfortunately, there is a limit where we could use Microsoft excel or such spreadsheet tools for business purposes. It just doesn’t align with your company growth nor does it make the operations easier for your staff.

replace MS Excel

Why do spreadsheets fail?

One of the major failures of Excel or any spreadsheet tool is its inability to reconcile multiple versions and preventing manual errors. There are lots of versions involved and each employee can upload their version and replace the existing one.  The system can’t tell which the correct one is and as a result collaboration becomes jeopardy. Moreover, it is difficult to detect fraud or data manipulations in such cases. Companies find it difficult to manage their budget, logistics operations, future plans and forecasts through such tools. 

logistics ERP

Hence most of them are moving to specialized software. According to a CNBC survey, it is estimated that close to 90% of the spreadsheets used by large companies have errors and almost half has material defects. Yes, excel does have formulas, but is it really user-friendly and moreover accurate? Moreover, it is difficult to manage all the important entities in one sheet. If there are multiple sheets involved, there are chances of important data being missed. The users would be also devoid of any important alert notifications under their logistics operations such as order approval, transit delays, clearance document delays, etc.

The need for an effective Logistics ERP solution

Let’s now see how the scenario effects inside a logistics, transportation and warehousing companies. With a large sum of money at stake, any errors, be it medium or critical is crucial to the logistics and transportation industry. It is a highly competitive market, and any bad feedback means a huge loss to the business and a dent in reputation.

It is high time you replace MS excel for executing your daily logistics operations. You have trucks going multiple routes through many countries. You have complex cargo to handle, have to satisfy your clients, manage your staff, track your inventory, and prepare all reports, well… that’s a lot of work a poor spreadsheet can handle. In one of our earlier blogs, we had talked about how logistics ERP is important in day to day operations of a logistics company. In simple words, if you replace MS Excel with logistics management software, it makes your office life a lot easier and swifter.

Usually in an order quotation and entry, you may want to enter numerous things related to the same. There is a limitation to the number of columns you can manage in an excel sheet. Especially when there are a lot of sub-scenarios attached. Your client wants to transfer a cold-chain item through one of your reefer containers, and then one must consider an additional amount associated with it. Like the fuel needed for the generator, temperature/humidity monitoring systems, etc. All these extra costs cannot be mapped easily if you are using a spreadsheet-like excel. Using a dedicated operational module in ERP, you can easily attach these additional costs to the main order.

Let me explain another scenario, your truck has loaded off at the preset destination and has to do an empty leg return. Suddenly one of your marketing team members finds out a load from a place not far away from the current location of the truck. Now, it would be pretty difficult to coordinate everything in a single sheet, you have to assign an empty leg, intimate the driver to pick up the load, register it in your system and then calculate the costs. The need for a system that provides overall operational control is an absolute necessity here.  

As your company grows, so should your software. There is a limit to what spreadsheets can manage and would not be a good practice if you still use the same to manage your operations.

So if you are a company that want to upgrade from the age-old spreadsheet-based system and replace MS Excel software with a logistics ERP solution, do write to us. You can also check on a few of the advantages like operations control you receive by upgrading to an ERP system.  We can help you manage your logistics operations better.

Inventory Control in Logistics Operations

Accurate Inventory Management & Control

Inventory Control 1

Logistics companies, regardless of its size or type always find inventory control and stock management as an extremely complex process. It is not just about arranging your inventory items in your warehouses, stores, or workshops. The process starts right from its acquisition. Purchased or transportation components are put into shelves, bins, or stock areas. There may be times when inventory levels are high and storage space is low. The ever increasing consumer demand and service-level expectancy have forced logistics companies to store and manage & optimize inventory count in their warehouses and storage areas. 

Track & Optimize Inventory in Workshops and Warehouses

Transportation and logistics companies usually deal with a lot of inventory be it in their warehouses, workshops, or office stores. An efficient inventory stock management system becomes crucial to their day to day operations. The authorities have to get a real-time picture of the inventory on hand, inventory in transit, and inventory in the work process. By having ready access to the inventory levels, the workshop operations can be planned accordingly and the service management can be conducted smoothly. 

Inventory Control Transportation

Logistics ERP solutions like Ripples-FMS will have operational advantages just in time inventory management in workshops.

Adding job cards, raising spare requests against job orders, managing purchase of spares, transfer of stocks between branches and warehouses, stock valuation, etc. are some of the crucial aspects in day to day working of any fleet workshops.

The main motive behind having a systematic method is to avoid theft and bring clarity in the quotation, purchase order, and purchases. Multiple levels of approval and checking will give transparency in expenses like purchase

Optimize your Workflow

Optimizing logistics operations should be the key to any management software in this domain. There is a sequence of the workflow to purchase an item in Ripples-FMS like Quotation – Purchase Order – Purchase Entry. In order to proceed to the next stage, proper top-level approvals are needed. Stock management especially in tire stock management can be done with the help of barcode and brand number generation. The system provides a single-click analysis of the stock values of spares and truck tyres in store and in transit. Easy steps can be provided to manage the returns from trucks and purchase returns to the suppliers. This can be done by adjusting the credit notes against the bills.  You can read more about our logistics software advantages

Call our experts to know how to implement accurate Inventory Management & Control in your transportation & logistics operations 

Supply chain visibility

Warehouse tracking & monitoring 

Supply chain visibility, logistics, inventory, warehouse tracking software solutions

Digital transformation is here to stay and it is no different in the supply chain, logistics, and transport industry in Africa and the Asia Pacific regions. Customers want the best of services at the lowest costs. They want to be empowered with information about the valuable cargo you have been entrusted to transport. Factories and distribution centers need real-time information on cargo movement to feed their production and sales requirements to improve supply chain visibility using warehouse tracking solutions. Welcome to Logistics 2.0 !!   Our next-generation logistics management software enables fleet & cargo tracking tags, 2G & 4G enabled remote tracking of inventory for modernizing supply chain visibility from the seaport to logistics yard and the final delivery destination.  

  • Reduce the costs associated with a truck and consignment claims.
  • Improve efficiency in the logistics yard.
  • Offer logistics self-service portal to your customers
  • Reduce the cost of business back-office operations.
  • Ascertain the location of your trucks and valuable cargo
  • Understand the operating environment under which the goods are transported.

Affordable supply chain visibility solutions

  • Implement just in time inventory management
  • Low cost of maintenance
  • No wiring needed to set up the infrastructure
  • Easy to deploy and commission
inventory Tracking in logistics supply chain visibility

With the advent of wireless Bluetooth mesh sensors that run on batteries for years, Logistics cargo and warehouse tracking technology have now become within the budget reach of small and mid-sized transport, logistics, and supply chain management companies. 

By implementing our warehouse tracking and monitoring technology, supply chain, transport, and logistics companies can provide value-added services to customers to move up the value chain and offer premium services.

  • The battery life of 10 years with hourly transmission
  • Integrated with Ripples-FMS, a cloud-enabled Freight Logistics Software
  • Water, dust, and tamper-proof tracking tags for logistics
  • Track pallets, trolleys, consignments, inward and outward movement of cargo
  • Manage the workflow of trucks and the workforce in the logistics yard.
GSM solutions for supply chain monitoring

2G / 4G SIM-enabled modules now allow cargo / individual pallets loaded inside trucks and containers to be tracked & monitored at a scheduled basis – whether being dispatched by surface transport or ship.

  • Tracking raw materials & finished goods – pallets, prefabricated, etc
  • Easily locate goods inside a warehouse
  • In transit tracking – reducing theft and abuse of cargo
  • Global tracking of goods inside shipping containers
  • Indoor tracking for warehouses, factories
  • Outdoor tracking for logistics yards
  • GPS location for outdoor dispatch monitoring
  • Track the location of pallets within the logistics yard
  • Monitor transit of pallets from the warehouse to distribution & retail centers
  • Use of GSM technology for tracking of fleet and cargo across geographies

Call us to know more about our supply chain visibility solutions for transport logistics providers, third-party logistics, distribution, and warehousing centers in Africa, Asia Pacific, and other regions

Freight Invoice Management: Why is it crucial?

Ripples-FMS - Freight Invoice Management software for logistics, freight forwarding in Africa

Freight Invoice Management

Freight invoice management plays a big part in maintaining a smooth carrier-shipper relationship. As a trusted logistics platform provider for leading freight forwarding companies across Africa and India, we can ensure on-time preparation of invoicing & reduce accounts receivables. Our digital transformation team at Ripples-FMS gives importance to an efficient payment, expense, and invoice management module while designing the application. 

So what does an efficient freight invoice management system do besides handling the day to day logistics operations and transportation expenses? What should be the advantages a logistics software must have? Can it manage demurrage charges?

For starters, it would improve the productivity of your accountants and improve the clarity of the overall carrier invoice requirements. It should also help in curbing high logistics costs that are generally increased by the day. Freight invoices are generally considered a complex workflow thanks to its various internal linkages of logistics operations, and a high chance of calculation errors. The need of the hour is a fully automated transportation cost optimization logistics software.

Challenges in logistics & transportation expenses

Let us throw some light on the issues and concerns that are faced by transportation and logistics companies over expense and invoice management.  The topmost priority for any software should be the automatic calculation of income and expenses. This should eliminate any errors from the user-level to generate timely & accurate invoices.

Also, there should be a multiple level verification that should ensure that no manipulations are being done. The application users should have the access rights to capture complete order details which will automatically calculate the expense and income.

Streamline your process

Regular e-mail alerts should be provided on pending expenses approval and trips to be invoiced. The standard expenses can be easily configured by top management and standard rates must be fixed accordingly.  

Overall the application should streamline complex invoice management procedures and identify any incorrect payment transactions.

Freight Invoice Management logistics software demurrage

In Ripples-FMS we have an in-built freight invoice management module for capturing all logistics costs against an invoice, managing demurrage and losses, various reporting and alerting options on financial irregularities, etc.

So if you are on the lookout for efficient billing & invoicing software with expense tracking, centralized logistics operations, please contact us for an online demo and business consultation.

Solution for TCM Transportes, Mozambique

We were recently approached by TCM Transportes, Mozambique to build a total logistics management ERP solution. The client has more than 200 trucks in their fleet and mainly operates across the eastern, central, and southern parts of Africa.  Our team spent a few days at the client’s premises in Mozambique to do understand their work process in detail and studied some of their pain-points in detail. The client wanted a ready to deploy a fleet management solution.  

mozambique fleet management solution logistics management ERP

One of their major concerns regarding logistics and transportation management was the lack of accurate and timely information reaching the main office. Irregular delivery time, high logistics costs, delays in processing, careless handling of cargos, inaccurate invoice management, etc. were some of the pain points that they were facing in the overall management process. Keeping track of everything simultaneously became a great challenge for the administrators and the need of the hour was an integrated logistics management solution. The proposed solution should manage HR, operations, finance, and inventory modules. Since they had branches across many countries in Africa, the client was on the look-out for a web browser based solution.

Ripples-FMS: Logistics Management ERP

Being in the transportation and logistics industry in Africa for close to a decade now, we are familiar with the tricks and trades of the industry and the region. We have seen companies use spreadsheets for managing their data, and here is why we thought it was not such a good practice. We have designed and developed a cloud-based fleet management solution for a leading logistics provider in Mozambique that addressed their various management and administrative issues. We already have a dedicated on-site team of developers, project managers to support and aid the client’s team.

We developed an integrated logistics and transportation management solution which was completely scalable according to the client’s requirements. All the freight logistics modules, including human resources with payroll management, stock control & inventory management, financial management, warehouse management, vehicle performance, and driver behavior correlation, etc addressed the client’s pain points. Completely designed and developed in Python’s Django framework, the application supported multiple browsers and could be accessed via an encrypted password through any of their branches. Presently the application is hosted in the client’s own head office server although in the future can be moved to cloud-based platforms without any issues.

The management was able to track cargo shortages, pilferage, and damages caused due to careless handling.  Truck-wise, trip-wise, P&L, invoice reports, etc. provided great insights into the company’s daily operations.

Logistics Management ERP: Key Benefits & Features
  • Integrated logistics operations
  • Accurate and timely information
  • Reduce the cost of operations
  • Proper Invoicing and financial accounting
  • Multi-branch, Multi-currency support
  • Insights on warehouse inventory levels
  • To-Do alerts and notifications

Training @ TCM

Feel Free to Contact Us

Ripples-FMS can combine the power of IoT and the effectiveness of logistics management ERP to create a smart and connected supply chain for a leading logistics company like yours. Our dedicated team in Africa can come to your premises, do a system study, and identify the best possible solution for your company. You can learn more about freight logistics software. To reach us for a free consultation or live demo of our advanced logistics and transportation management solution.