Logistics platform

Supply chain logistics platform. – eCommerce, smart warehouses, cold chain space, and logistics equipment rental solutions. Wide range of ready to deploy, freight forwarding, farm to fork & logistics ERP software modules to choose from our repository, based on the requirements of companies in Africa and the Asia Pacific regions.

Warehouse productivity

Warehouse tracking solutions

Warehouse indoor tracking technology and related tools are helpful to measure, monitor and control the operations of smart logistics.

With the advent of modern wireless technology, it has become easier and affordable to deploy such solutions that will enable improve space utilisation, worker productivity, warehouse safety and compliance.


Improving warehouse productivity

The key aspects of deploying a warehouse tracking system is in the design of the solutions and the overall implementation time. Typical installation for such solutions would take about a week or two, depending on the total area of the warehouse.

To get these type of solutions to work, the management commitment is a key element. Low powered tags will have to be deployed on pallets, bins, crates and trolleys.

Virtual zones in warehouse tracking

Warehouse indoor tracking solutions for improving productivity, utilisation, safety and compliance

The entire warehouse can be mapped into virtual zones of 2 x 2 square meters, which will help the managers to remotely monitor space utilisation in different zones, the wait time of trucks, time spent in unloading areas, the temperature, movement of workers, tracking of visitors and enforce rules related to the workplace norms such as physical distancing, keyman safety, no go zones, etc.

Warehouse utilisation

This is one weak area for many of the traditional warehouses in developing nations. They do not have modern systems to track the arrival time, delays, and wait time at critical nodes of the operation. Many of the digital twin platforms provide rule engines, whereby customized rules and alerts can be provided to ensure timely action in the event of delays.

Value added services in warehousing

Modern technology helps warehouses to earmark certain zones to regular customers, and they can be provided with secure access to the inventory levels in arrival, storage, and dispatch zones. This information will bring value addition to your logistics business and help acquire customers who are looking at smart procurement and supply chain solutions.

Smart warehouses in the new normal

Supply chain logistics, warehouses, and last-mile delivery functions have gone through radical changes in recent times. Modernisation of warehouse monitoring technology is becoming imperative to be retain cost advantages without compromising of service quality and worker safety is the need of the hour.

Speak to our experts to know more about indoor tracking and monitoring technology for warehouses.

ERP implementation plan

Logistics ERP implementation plan

ERP Implementation Plan

Implementation – The act of carrying out or executing a plan, decision, process, or method into effect. It’s the action that must follow any thinking on a review or set of recommendations to ensure it happens. Therefore, an implementation plan is the documented steps for successfully completing your implementation activities.

An implementation plan is used as a support device for your strategic plan, an implementation plan maps out how to bring your strategic plan to life. Strategic planning is done on an organizational level, dictating the direction of the company strategy, and allocating resources to make that strategy come to life.

Thus, the implementation plan traces the edges of that, mapping out how to best implement a strategic plan from the outset, and how to effectively manage it as it gets put into place.

Benefits of an ERP implementation Plan

Ensure Clarity – Documentation of the implementation plan gives you better clarity of thought and improves your own understanding of the project. Very easy to communicate the plan to team members, upper management, and get everyone on board.

Stay on Track – The biggest benefit of an implementation plan is that it makes it that much easier for the company to meet its long-term goals. When everyone across all teams knows exactly what you want to accomplish and how to do it, keeping everyone on board, and removing any sort of confusion or doubtfulness. When everyone knows what their roles and responsibilities are, it’s easier to stay on track

Increased Cooperation –  An implementation plan that’s well communicated also helps to increase cooperation across all teams. The better the cooperation amongst team members, the better the synergy and the overall execution.

Increased Buy-In – Additionally, with a solid implementation plan that’s thoroughly researched, documented, and presented, you can ensure buy-in from stakeholders. It’s easier to get resources allocated to your project and ensure smooth project execution When upper management is on board.

How to Make an ERP implementation plan:

There’s no standard plan to fit all solutions when we are creating our implementation plan. but it should meet the needs of our strategic plan. Generally, an implementation plan tends to look like the following.

Research and Discovery – Have a brief introduction, outlining the vision, mission, and purpose of your project or initiative. Collecting information or discussion among stakeholders, key partners, customers, and team members, you can determine the most crucial assignments needed and prioritize them accordingly. Here we should list out all the goals you’re looking to achieve with the strategic plan and the implementation plan. Everything must tie back to that strategic plan for the implementation plan to work.

Mapping out Assumptions and Risks –  It is important to point out the assumptions and risks in your implementation plan. Lay down all the assumptions or limitations of your project. This includes budget constraints, losing personnel, market instability, or even tools that require repair before your implementation can commence.

Tasks and Responsibility –  This is an important area in your implementation plan as here you describe the key tasks and steps involved in the implementation of the strategy. Ensure that all systems are working as per usual, keep track of their teams’ productivity, and more.

Implementation schedule –  An implementation schedule outlines project timeframes and milestones. Schedules keep everyone on track with tasks progress and keep everything on-time and under-budget

Determine Activities – Finalize all the little activities to round out your plan. Start by asking yourself the following questions:
  a)Who needs to be involved in the plan?
  b) What are the stakeholder requirements?
  c)What resources should be allocated?
  d) Are there any milestones we need to list out?
  e) What are the risks involved

Once all activities are outlined, all resources are listed and all stakeholders have approved you can consider your ERP implementation plan complete.

Contact us to know more about successful ERP software implementation methods for freight logistics, healthcare, and warehouse monitoring solutions.

Smart logistics

Digital twin in logistics management

The concept and rise of digital twins can create value in logistics. The technology, which involves using digital models to better understand and manage physical assets is already well established in some industries and has the potential to significantly change logistics operations.

Digital Twin in Logistics

Creating digital twins of shipping containers can provide logistics companies new visibility into their asset operations. Digital twin enabled containers continuously record its location, monitor thefts in the form of closing or opening of the container, abnormal deviations in vibrations, slope, position, and sound. Employing  3D photographic technologies helps to identify container conditions or damages such as cracks and dents. As the following step, these data could be combined with historical data on the container’s movement to create a Digital twin that supports the decisions about when this container should be used, repaired, or retired. In the case of cold storage containers, environmental monitoring sensors capture parameters such as temperature, humidity, air pollution that should be kept optimal for goods requiring standard climatic conditions. Furthermore monitoring your whole container fleet using digital twin potentially helps operations managers to make data-driven decisions about fleet sizing and empty repositioning. 

There is a whole lot of equipment and machines employed for each process in the logistics supply chain. It is important that the machine’s applicability and capacity to work have to be checked before it is introduced to a work environment. In case of a malfunction or break of equipment, huge losses can incur in the form of cost and time. Even Though certain companies employ testing and pre-installation trials, it takes a lot of effort and cost in this activity. This can be completely overcome using digital twins by capturing equipment utilization and performance data. Analyzing the data through virtual platforms helps to recognize the potential problems that could occur in machine functioning. Also, decisions based on end-of-life equipment can be easily traced and new ones can be deployed.

Real-Time monitoring of the transportation process allows for defects to be detected earlier and asset downtime to be significantly reduced. Digital replica of a transport unit helps to easily monitor vehicles and identify potential defects without manual inspection. Driver behavior can be analyzed and rated based on various parameters such as overspeeding, sharp acceleration or stopping, off-road driving, driving on a cold or overheated engine, sharp & dangerous maneuvers. Weight monitoring twin allows logistics companies to optimize the transport load. It determines how much weight can be carried in trucks/carriers without posing risks and underperformance. Moreover, the technology is able to simulate the operation of transport assets in various scenarios and environmental conditions.

Monitoring fuel efficiencies of trucks is much important for logistics companies as fuel is a major expense factor within the balance sheets. Moreover, companies specialized in fuel transportation across regions should closely monitor incidents affecting fuel carrying tanks. Digital twin in logistics enabled fuel tracking systems to track fuel theft and contamination, fuel leakage and spills, tank temperature monitoring, fuel reconciliation errors, and alert management in case of abnormalities. Tire thefts during logistics transportation is another major concern faced. Digital twin enabled sensors to alert the concerned whenever there is an attempt to replace the tires and thus eliminate loss of assets and money.

Ripples-FMS warehouse digital twin solutions

Packaging within logistics is important to ensure the safety of goods moving through the supply chain. Digital twin helps logistic companies to invent suitable cost-effective and eco-friendly packaging materials according to goods type. By using digital twins of the materials, companies can model each material’s behaviour underweight capacities, different temperatures, vibrations, and shock loads experienced in transit. Monitoring the thermal insulation and shock-absorbing characteristics of the packaging, companies can experiment with different conditions on the digital model that enable shippers to gain new insights into the conditions of each shipment and thus optimize them.

Contact us for more information on implementation methods and pricing of Digital twin in logistics

Warehouse utilisation & operations


Ripples-FMS Digital twin in warehouse management

Using digital twin technology, virtual layout models of warehouses and facilities can be created that help to improve the ways warehouses are managed. The technology supports the design and layout of new facilities, allowing companies to optimize space utilization. Sensor-based technologies help to simulate the movement of products, personnel, material handling equipment. This can aid the identification and elimination of waste in warehouse operations, from congestion in busy aisles to low productivity or picking errors by personnel

Deploying Digital Twin in Warehouse management

Warehouse digital twin enables monitoring the real-time functions in the warehouse process like loading and unloading, safety inspections, inventory and dispatch across various efficiency parameters. It monitors dock door utilization, duration of goods storage in loading/ sorting areas, presence of staff required for a particular activity and alert on goods not to be kept together. Applying digital twin in inventory management track the items with its zone and location of storage, alerts on the items need to move as together and even provide customer visibility on their goods in storage across various tracking parameters. The simulation models also provide insights including transportation and production lead times, demand per product, condition of storage bins  identify empty spaces that need to be occupied to prevent revenue loss. 

Within a warehouse, timely availability of both personal and equipment is a core deciding factor in measuring the warehouse efficiency. Digital enabled warehouses can inform live site access monitoring – tracing the designated workforce and materials like bins & forklifts stick to the assigned zones. In case there is a breach in assigned areas or entry to controlled areas with restricted access management is alerted over notifications. 

Environmental conditions within a warehouse need to be strictly monitored as any kind of deterioration of warehouse climatic conditions affects the quality of goods stored. Warehouse digital twin software help to mirror the environmental conditions inside a warehouse monitoring parameters like temperature, humidity, pressure and indoor air quality. The same kind of monitoring is especially applicable to cold storage warehouse zones where any kind of climatic deviations can result in spoilage of stuff stored 

Apart from this, the real-time operational data that improves operational team performance is very important. The info helps in various associated processes like deciding on the production schedules, identifying free slots for rental, coordinating the dispatch process with reduced truck wait times etc.

The benefits with digital twins will be improved outcomes and powerful new business models.  

Contact our digital twin logistics experts to discuss how digital twin IOT platform can be effectively applied to your organization.

Intelligent warehouses

Warehouse digital twin solutions to help in improving space utilization, just in time inventory management, efficient picking, dispatch, storage, safety, and remote monitoring. Helps your logistics company provide enhanced value add services to manufacturing & distribution industries using intelligent inventory management and warehouse performance monitoring solutions.

Ripples-FMS warehouse digital twin solutions

Infrastructure monitoring


  • Indoor Air Quality
  • Pressure
  • Temperature & Humidity
  • Ambient light
  • Human presence detection
  • Equipment usage
Workforce monitoring


  • Keyman safety
  • Physical distancing
  • Payroll hours computing
  • Smoothen group activities
  • Knowledge management
Asset tracking & Monitoring


  • Tools & equipment
  • Forklifts
  • Elevators
  • Fire extinguishers
  • Coolers
  • Blowers
Safety monitoring


  • Anti-theft mechanism
  • Go, no zones in warehouses
  • Hazardous zones
  • Track inspections
  • Information from wearables
  • CO2 and Noxious vapours

Digital twin Supply chain Logistics inventory module

In this highly competitive new normal world, safety, efficiency, compliance, and cost reduction solutions are mandatory for freight logistics and supply chain companies to survive. Warehouse logistics digital twin is something that is not be ignored by logistics companies wanting to stay competitive. The apt and updated management information system provides inputs to the warehouse operations team to efficiently manage the movement of pallets and bins in the supply chain, without compromising on the safety and service level agreements.

Warehouse inventory monitoring


  • Locating inventory bins, pallets
  • Knowing empty spaces
  • Cold chain goods
  • Trucks in bays, waiting for unloading
  • Cargo in waiting for dispatch
  • Service Level Agreements
Workflow monitoring


  • Monitor productivity in zones
  • Movement of group inventory
  • Sharing inventory with suppliers
  • Warehouse utilization matrics
  • Kits waiting for the fulfillment
  • Last-mile delivery
Digital twin in warehouse logistics monitoring

Interactive dashboard with zones that depict assets, inventory, manpower, equipment, and environmental parameters on a realtime basis. Define rules to ensure service line agreements are met. Share inventory information of dedicated storage zones for customers to plan production & dispatch. Allow eCommerce providers to access your information to deliver cargo on time.

Contact us for more information on warehouse logistics digital twin solutions.

Warehouse automation


Digital twin - freight logistics, transportation, supply chain, warehouse optimisation

The concept of Digital Twin in logistics refers to a digital replica of potential and actual physical assets (physical twin), processes, people, places, systems, and devices that can be used for various purposes (Wiki source) in the supply chain. 

Digital twin platform

The advent of wireless mesh sensors, connected devices, and machines is huge and it is said that half of the new businesses in this decade will be run by the Industrial Internet of Things (IIOT)

Imagine an interactive map – a replica of your warehouse of logistics yard shown on a dashboard available to you. Realtime access to the movement of trucks, cargo, storage area, workers, storage environment, inspection, compliance, maintenance, and anti-theft protection technology.

In the case of freight logistics industries, there are many assets such as warehouse, fleet, cargo (pallet, container, parcel, bins, oil tankers) – perishable and nonperishable – high and low-value goods, life-Saving medicines, food items such as fish, meat, wines, cheese, etc.. Raw materials being sent to factories, finished goods transported to distribution warehouses and retail stores.

Bonded warehouses will benefit by implementing Digital twin, so that exporter and importers will have full transparency and visibility of high-value cargo.

Implementing a Digital Twin in your warehousing & logistics  usiness can help to provide value-added services to your customers who are in the distribution and manufacturing industries, besides optimizing operations, improving workplace safety & productivity. Thus raising the bar of business performance and competitive advantage.

Movement of high-value cargo happening in the warehousing industry – from ports to logistics yards through multi-modal transportation – Ships, containers, multi-axle trucks, small trucks, and carrier vans for last-mile delivery.

The concept of “Digital Twin”


For all these activities to happen smoothly, there is a  need to map the physical location and transportation environment of cargo onto a digital twin – cloud-hosted software. So that 100% visibility and real-time monitoring are possible. Cargo, people, transportation equipment, workplace safety matters, compliance, inventory, e-commerce dispatches.

Digital twin platform brings the desired visibility to your customer, whereby that can plan their factory production or distribution activities based on accurate measurement of delivery timings provided by the logistics software. This can be achieved using IOT enabled inventory and asset tracking tags that can be deployed in indoor and outdoor units.

Digital twin in warehousing brings accountability on the way the cargo is being transported – Are they subject to undue shock, excess temperature, or other parameters that would have a negative impact on the shelf life of the product.

The location of trucks, driver behavior, fuel consumption,  tire mileage, etc contribute to reducing the cost of operations and maintenance.

Ideally, a Digital Twin ready solution would give the logistics company as well as their customers a 360-degree view of inventory, geographic location, timings, storage place & environment. IOT powered warehouse optimization solutions are also being implemented vastly these days.

Reduction of theft, abuse, lower consignment claims, and longevity of capital equipment, ane warehouse optimization will be the key benefit of implementing a Digital Twin solution. All these enablements will result in lowering the cost of transportation, empowering the customer on using self-services.

Digital twin logistics in supply chain

connected devices

Elastic logistics in the supply chain is an agile model where the ‘pull’ of consignee demand sets up lead times for deliveries and replenishment in a distribution or manufacturing environment. The idea is to react quickly before or just after the demand or supply need arises. Companies want fast go-to-market distribution with clear tracking and tracing for all moving trucks and raw materials. They want to reduce turnaround times, move more truck shipments, close down lead times, and serve the consignee faster.

Information can be delivered as alerts, notifications, daily or weekly snapshots, or analytics reports in the logistics software

Call us to know more about our solutions for warehouse and logistics optimisation.

Agri production

Digitisation in agri sector

Agricultural sector reforms & digitisation

Agricultural production is the core economic sector for the majority of countries across the globe and scaling up agribusiness is the next growth frontier. Post-COVID Agri world will be forced to do things differently as the government and companies will need to review their supply chain resilience, adopt customer driven business models, food safety procedures, and safety.

Transparency and visibility in agricultural operations are very important and this is highly applicable to companies doing end-to-end handling of exporting of smart farm produce. There can be multiple actors within the agricultural supply chain starting from planning of crops to the end distribution of agricultural produce to consumers. Most often work procedures and functions within the supply chain are done manually with a lot of effort and consuming more time. Paper based data records maintained cannot fulfil connected and real-time communication between various actors that cause redundancies and delays in the supply chain process. It is the need of the hour agricultural local buying Companies should adopt supply chain digitization strategies as part of adapting to new normal.

Supply chain digitization

Stock monitoring or Inventory Management of the farm produce is very complex for most of the farm processing and export organizations. Information on the amount of stock purchased from farms, Stock transfers, and receipts between warehouses, and monitoring of inventory level at each business unit,  all need to be accessible to Managers for right-time decisions. 

During the procurement time and at each point of farm receipt, the quality of the farm produce needs to be assessed based on weight, moisture content etc.to guarantee excellent quality stock for exports. Within procurement, multiple farm purchases made by purchase officers from various locations need to be updated to stock as soon as possible so that local buying companies are confident to take new orders and smoothens the supply of farm produce. Vineyards can opt for remote monitoring solutions.

Finance is the blood of the business and tracking inflow and outflow of funds is necessary. Agriculture buying companies transfer funds to its various business units for the purchase of farm produce and for various operational expenses. These funds can again be distributed to subunits or purchase officers for the same type of expenses. But often the tracking of funds and its usage monitoring is not possible for agriculture buying companies due to ineffective systems in place. 

Multiple platforms are dependent on the transfer of funds to various units which is a hectic process. Head office and top management are always concerned about fund flow within the business and the real-time finance info is completely absent in manual processing. When it all comes to invoice preparation for the final buyer, people find it difficult to collate expenses against a particular order which takes days in invoice preparation and leads to costly mistakes.

So what can be a possible solution for agricultural local buying companies to overcome supply chain flaws? As highly recommended, an effective supply chain strategy can be adopting information-driven, integrated ICT systems enabling organizations for effective inventory management, fund tracking, and assisting in market-led extension activities. A digital solution will be a boon to agriculture buying companies as everything is monitored in real-time, communications are faster, reduced workload, and enhance seamless processing of logistics operations. partner and ecommerce seller payments can be easily managed as these effective farming automation systems have integration capabilities with most of the 3rd party payment systems. Digitization among agriculture buying companies across the world is at a high trend as most companies mark it as a relevant post normal.

Ripples FMS - Supply chain digitisation solutions for agri sector

Contact us for a free consultation on how to adopt supply chain digitisation strategies for agriculture operations, inventory management, Fund tracking, agriculture e-commerce, logistics and other customized industry operations.

eCommerce in Africa

Ripples-FMS eCommerce in Rwanda - Smart warehouses management system, logistics

eCommerce in Rwanda

The pandemic has accelerated eCommerce adoption across the globe and the trend is no different in countries such as Rwanda, Tanzania and Ethiopia. Our smart warehouse integrated eCommerce solutions for Africa region helps improve operations and brings high level of automation and transparancy for freight logistics, warehousing companies in the region

As more consumers globally switch to buying online, it will be critical for Rwandan companies to improve their online capabilities to be able to rapidly respond to changing consumer preferences. Large organizations to Micro, small and medium-sized enterprises (MSMEs) in Rwanda, Ethiopia and Tanzania are eager to take advantage of farm automation digital markets where virtually no physical borders will inhibit them.

eCommerce in Rwanda 

Rwanda shows great promise for e-commerce and the sector is growing quickly with several new tech start-ups and international companies that started activities in the country in the last couple of years. The government is actively supporting online retail and the ICT sector in general and has put in place measures to protect e-shoppers. Among the factors that hinder the sector’s growth are inadequate international bandwidth, relatively high cost to access the internet, high electricity costs, high transportation and logistics costs. The mobile penetration rate is at 76% M-commerce is getting very popular. Online payment is becoming a popular method of payment and social media is emerging as important marketing media which force businesses to enter the e-commerce market.

Looking at the potential of the industry under normal economic conditions, Revenues were expected to show an annual growth rate (CAGR 2020-2024) of 20.9%, resulting in a projected market volume of US$138m by 2024. Also, user penetration in the segment is expected to hit 31.7% by 2024. Fashion, Food and personal care & electronics and media segment are the most prominent e-commerce sectors in Rwanda fuelling the e-commerce economy and is expected to show an annual growth rate of 17 – 33% by 2024.

COVID-19 is the accelerating the eCommerce related Rwandan businesses. Therefore, one particular lesson specifically for businesses is to understand the trends and act on them. Digital transformation was upon us even before COVID-19, but now, more businesses will take it seriously and take their customers to online sales channels. During this period, those businesses which initially had the capabilities to serve customers digitally gained the major advantages of e-commerce and digital trade. Thus adopting e-commerce portals and online sales platforms will be a relevant parameter assessing market positions coming to new normal.  It is also important for the government to operationalise its strategy, strengthen the regulatory environment in order to build trust and increase SME integration in online B2B and B2C platforms.

Contact us to know more about our solutions for eCommerce in Rwanda, integrated warehouse automation and digital agri solutions providing just in time inventory management, cold chain and indoor tracking facilities.

Digital twin in warehouses

Warehouse indoor social distancing software, inventory tracking, logistics supply chain, anti theft sensors, smart logistics,

Implementing digital in warehouses for supply chain optimization

  • Implement physical distancing in warehouses, logistics yards
  • Locate cargo, pallets, bins & spares inventory items easily.
  • Improve internal efficiency in warehouses
  • Track the movement of pallets and bins within the distribution network
  • Take warehouse inventory count in each zone with 5-meter accuracy
  • Reduce the possibility of theft and mishandling of high-value cargo
  • Digital twin starter kits for 100 – 1000 workforce companies
Physical distancing software for warehouses, logistics yards & workshops 

Lowest cost per inventory tracking solutions with up to 5-meter accuracy, battery life of 10 years, and reporting interval of 10 minutes.

Immensely improves efficiency, locates inventory, cargo, people, and equipment in logistics supply chain workshops, warehouses, and production units.

Helps in improving storage patterns, understand people’s movement to fine-tune workflow. Track forklifts and improve their productivity.

Smart logistics, warehouse inventory tracking with indoor positioning

Industrial IOT solutions can produce rich inventory data from warehouse operations in production, supply chain logistics environment.

Equipped with wireless tags, and anchors that enable data capture and cargo identification down to the pallet level. Here is your waybill number 100212032 – rack # 4, zone 5 and have been there for last 10 days

Imagine the time saved in pickup and drop of high-value cargo in your warehouse.

Think about the savings it would bring by reducing theft and misplacement of consignments transported on behalf of your customers.

Digital twin enabled physical distancing software for warehouses can ensure a continuous flow of information on people movement for safety, inventory locations, truck position, cargo movement, driver information. This factor alone could increase workplace safety, productivity and inventory accuracy, apart from reducing cases of theft and abuse.

Further benefits of implementing internet of things in logistics, warehousing operations include controlling inventory loss, theft and damage prevention, forecasting demand based on historical data, timely detection of load discrepancies, bottleneck identification, workplace safety, environmental conditions, intruder detection, etc.

The industrial internet of things enabled smart logistics software to also enable workflow automation in the warehouse and supply chain logistics industry. The traditional step-by-step approach to filling purchase orders involves capturing requests via logistics software, allocating existing inventory to the orders, and manual picking them up.

Deploying digital twin in warehouses

Although industrial IOT in the warehouse (track and trace, environment, condition monitoring, worker safety, security) is steadily making its way to storage facilities in Singapore, the adoption of connected warehouse systems remains the exception rather than the rule and is mostly driven by the Asia Pacific (APAC) market’s key players. SME companies can benefit much from the adoption of IOT in the warehouse and the government grants can be put to good use here.

In the age of Logistics 4.0, “everything”, visibility in the supply chain is crucial to ensuring that a well-oiled machine. IOT powered social distancing in logistics yards, warehouse management, and control applications offers a whole new way to manage shop floor safety, workflow, administer storage space, equipment, tasks, and material flows.

Call us for a demo of our Digital Twin solutions

Warehouse monitoring

Digital twin warehouse performance monitoring Supply chain Logistics inventory module

Warehouse managers face many challenges due to complexity in warehouse operations and as warehouse stakeholders necessitate optimal performance. Customers need to get their order at the proper time, employees deserve an enjoyable, rewarding work environment and manufacturers need to be informed on the performance of the stock inventory. 

Warehouse performance management

It is important that supply chain executives and managers track Warehouse KPIs (Key Performance Indicators) across warehouse zones in order to eliminate losses and gain an efficient supply chain process.

Within a warehouse, a typical activity starts with unloading the goods from a truck. It is important to measure the unloading bay utilization whereby the systems monitor whether the unloading bay is efficiently utilized and alert in case of trucks going to wrong parking / designated locations. Delays happening in unloading/ loading areas can delay the whole warehouse process. Parameters such as truck delays exceeded unloading time, shortage of load man as per the load, timely transfer of cargo from unloading area to storage zone all need to be captured along with incurred opportunity costs to measure the unloading zone performance. Accident alerts are configured and communicated to management on a timely basis. When goods are received, receiving accuracy is an important parameter that calculates the proportion of correctly received orders against purchase orders. Higher scores show a more efficient receiving operation while lower scores show potential problems with receiving that should be investigated.

Goods put away process is a critical step to increasing warehouse efficiency. The initial put away of goods has a direct impact on all subsequent warehouse processes, especially the picking process. Putaway accuracy needs to be monitored to ensure the number of items put away accurately at the designated location. The same is the case with picking accuracy which indicates the number of orders picked without errors. An incorrectly picked order means returned items and paying to correct the mistake.

Improving warehouse performance

A warehouse, that has an excessive number of unutilized space is not economical. Space utilization KPI measures the percentage of space occupied by inventory out of the total space available for storage. It helps to identify improvements that will lead to holding the optimal amount of stock across the warehouse. Indoor air quality with respect to temperature and humidity measurements are critical in storage zones, especially in areas such as cold storage. Digital twin enabled systems to monitor these environmental matrices and alert the warehouse personnel in case of deviations. Historical data like how many times these parameters dropped and how long time kept in non-standard environmental conditions can be easily retrieved.

A perfect order rate is an integral KPI employed by almost all warehouses that indicate the percentage of orders carried out error-free. If you want your warehouse to have a perfect order, you should take into account some aspects i.e., it has to be on time, completed, undamaged, and last but not least- properly documented. Attaining a high perfect order rate should be the goal of every warehouse organization.

Various types of equipment like forklifts, cranes, pulleys, etc are managed within warehouse zones. Usage of the equipment as well as its performance areas need to be traced for effective utilization monitoring. Warehouse digital twin systems monitor wear and tear, total usage, and alert the concerned department for preventive maintenance. Close monitoring of cargo turnaround times ensures cargoes are moving within the specified time itself from unloading – storage – loading – despatch areas. People’s performance is monitored based on their adherence to standard workflows and occupancy in the designated locations. 

Contact our digital twin experts to establish standard key performance indicators for your warehouse and gain warehouse efficiency and customer satisfaction.

Warehouse Management System

Managing a warehouse has always been challenging, and trends in logistics management continue to make it harder every day especially in the current uncertain times. Adopting new normal warehouse management practices and solutions help keep products flowing efficiently through the system, which is a critical factor in serving customers and securing increasing operating margins.

Smart warehouse management system, logistics

Warehouse automation solutions

Inaccurate inventory counts and poor inventory control is the most common issue facing warehouse managers. Over the period, these errors can accumulate, leaving puzzling gaps in the inventory. Inventory location problems generally develop over time, as new products are added to the inventory and tracking of goods become difficult. Inability to integrate your current warehouse management system with logistic and supply chain partners leads to manual tasks and redundancies that cost time and money and leads to inaccuracies. Suboptimal picking happens most often due to process inefficiencies in receiving or put-away tasks. Inappropriate warehouse billing systems fail to incorporate demurrage charges and track customer payments.

Warehouse Management System efficiencies.

Adopting an efficient Warehouse management system like Ripples WMS helps warehouse managers to implement industry best practices and adopt process automation within their warehouse. Moreover, Ripples-FMS  warehouse suite accompanies smart solutions for inventory tracking, condition and climatic monitoring, production planning and real-time customer communication mechanisms for enhanced process efficiency and customer experience.

Ripples WMS – Features & Benefits

End to end warehouse order mapping

WMS system tracks complete warehouse order processing details like cargo type, fleet selection, container management, warehouse storage and invoicing. Relevant documents such as POD and shipping documents can be managed online.

Warehouse zone allocation

Automatically allocates storage locations based on the characteristics of the goods to be stored. This allows the warehouse staff to know where the items will be stored and help in easy pick and packing. Indoor positioning module with bluetooth tags attached to crates and pallets can improve efficiency.

Warehouse Inventory management, tracking & control

Ripples WMS accurately records and monitor the inventory stored avoiding human errors. Inventory movements can be effectively tracked along with condition and environment monitoring of cargo that avoids misplacement /theft and damage to goods.

Cargo transportation management

Trip creation feature enables to create trips directly from the stock management screen. Own truck and customer-owned truck transportation details can be effectively managed and the WMS can be easily integrated with the Ripples freight management system.

Accurate warehouse management & Invoicing

Automatically calculate the invoice details per order with complete accuracy based on the defined warehouse invoicing parameters. Demurrage and additional warehouse charges can be effectively captured avoiding any kind of financial loss.

Smart warehouse management system

Real-time customer communications

Offer a Ripples-FMS self-service portal for your customers to monitor their cargo in real-time with regards to goods location, physical and climatic conditions and tracking goods in transit. Customers can submit online orders, upload logistics documents and monitor their invoices online that bring more visibility and transparency in your operations.

A successfully managed warehouse, one that performs reliably and efficiently, is a huge asset to any freight forwarding company. Our warehouse specialists also offer warehouse consultation services to help logistic warehouses adapt to new normal and to adopt industry best solutions and standards. 

Contact our experts to know more on Ripples-FMS Warehouse Management Systems…

Logistics business continuity

When the whole world is coping up with the COVID19 pandemic, it is not wrong to say that the logistics business is among the worst affected. International trade has taken a hit and that has reflected in the supply chain logistics & transportation industry as well. The industry is moving to towards consolidation, eCommerce lead delivery systems and customer experience management needs. Going digital is the need of the hour and those returning to work will need noncontact attendance monitoring systems and solutions to enforce social distancing in your office and logistics yard is the new normal for logistics industry.

In this blog, we would like to highlight on how to ensure logistics business continuity of your logistics & transportation operations during these tough times.

COVID19 logistics business continuity, going digital & enforcing social distancing

Digital Office

Working with ledger books and paper documents are a thing of the past. The world has moved to digital and believes in the concept of a paperless office.

Going digital means, you can allow your customers to access your business processes  anywhere, anytime. Knowing the inventory in warehouses, their arrival and departure timings, the condition in which transportation happens etc.

The movement and location of your trucks, completed trips to be invoiced, tracking missing POD’s, everything can be accessed on a button click.

All required documents to your clearance agent at the border can be sent electronically.

E-Invoices in logistics

Invoice management is one of the top concerns of any logistics company during the COVID19 pandemic. Anticipated invoices, additional costs, credit/debit notes, and many other features should be available online on-demand. Your customers should be able to view and download their invoices from an online platform.

Engage your digital Customers

It would be difficult for your customers to be constantly in touch with your team for getting their required documents and to query the location of their cargo. An online portal with live tracking features and provision for downloading documents such as BL, POD, etc. can help your customers in a big way. You can also provide feedback and complaint registration platform as well for better engagement.

Encourage Social distancing

covid19 logistics business going digital social distancing

During COVID19, use solutions to monitor the different zones in your office and logistics yard so that administrative workers, drivers, and other staffs follow social distancing norms. Non-touch thermal scanners can be installed at all entry and exit points.  Occupancy based sensors can be used to ensure that not too many people are at one place at a given point of time. 

Upgrade your system

It is important to embrace digital technologies to reduce costs through process optimisation. A web enabled customized software system that suits your company. You will have multiple teams spread across various geographical locations. The software should be able to capture all your operations under one roof. Moreover, prefer vendors who give you online implementation, training, and support. Especially in today’s time, it is better to avoid an onsite team at your premises, so a complete implementation over  secured conferencing software should be preferred.

It is a challenging environment for logistics business continuity, but firms need to optimise costs to stay afloat.

If you want to implement a fresh solution at your office or want to identify gaps in your business, give a call to our experts for any kind of assistance.

Assured Customer Support during COVID-19

We wanted to share with our associates and communities how Ripples FMS customer support team is responding to the unfolding COVID-19 situation and helping our clients with business continuity without any disruptions. Sure, these are hard times and the pandemic is continuing to affect people around the world, but the logistics industry is very much functional as it ensures all people get necessities around the world. We salute all logistics providers and their workers who are working tirelessly to ensure the same.

With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Here at Ripples FMS, we are encouraging our team members to work from home as much as possible and our top priority has always been the health & safety of our employees, customers, associates, and communities.

To ensure the business continuity of the customers in this time of adversity is a challenge, especially when the emotional state of all the business is on the downside. During this time of crisis, we believe that the effective functioning of our support department is extremely crucial. At Ripples FMS, we are well prepared to handle a significant and sudden increase in call volumes.

customer support business continuity COVID-19


The number of support tickets our team has handled in the last 10 business days


Support tickets have been resolved by our team in the last 10 business days

During these last two weeks, although we had to suddenly shift to a remote work-from-home model, our support team has handled close to 200 support tickets. More importantly, they have closed nearly 98% of the incoming tickets. In these last fortnight, we had got support tickets in the form of user entry errors, business queries, and change requests. To resolve nearly all the issues and that too when most of our staff are working remotely for the first time deserves a pat on the back. Our clients have also been a great support in these changing times. Apart from our CRM, modern collaboration tools like WhatsApp, WeChat, Zoom, and Skype also have helped connect with clients (and between teams) and solve their concerns in real-time.

 The COVID-19 pandemic has certainly put all of us under pressure that we’ve never experienced before, but at Ripples FMS we believe in our strengths and our skills and there is nothing that will keep us away from ensuring our client’s business continuity. Let’s hope the world will be healed soon, till then stay home and stay healthy!!!

East Africa operations

Yogesh Nathan joins as head of East Africa team

Yogesh Nathan, EMA Ripples IoT Pte Ltd

We are delighted to welcome on board, Mr.Yogesh Nathan, a self-starter, with bags of energy, who is always leading the team from the front and who is bold to to take any initiatives when the going gets tough.

He recently joined Ripples IOT Pte Ltd, as a Business Head-MEA. He is a career technology professional in the area of Business Development and General Management with 18 years of experience working on IT (Software and hardware), Telecom and Office Automation products, solutions and services.

Yogesh’s focus will be on supporting new business development opportunities, extending partnerships, and contributing to Ripples IOT growth strategy. He established and maintained relationships with Key Ministries and Government Departments to ensure favourable organizational positioning. He also initiated and managed partnership agreements with key consultants in the Industry thereby augmenting and strengthening the organization’s overall competitive position. He holds a degree in Commerce and a masters degree in Business Administration.

East Africa business operations for logistics, healthcare & industrial automation

We are proud to have such a person who has overseen country operations, undertaken start-up establishment as also commenced ground-up sales operations with different technologies entities in diverse geographies under varying socio-economic and cultural landscapes. He has, in his career had, the opportunity to build, manage and mentor multiple operations teams, including sales teams throughout the years.

His geographical experience spans the markets in the Middle East and African countries namely Oman, Ethiopia, Uganda as well as India. 

Other outstanding achievements as a professional;

  • Succeed in establishing an operational sales footprint with multiple sales win with top corporate houses for Vicisoft in Oman.
  • Established ground up and run the start-up IT/Telecom Solutions Company in tGrove Technologies in Ethiopia.
  • Institutionalized maintenance contracts and outsourcing agreements in the Ethiopian Corporate. 
  • Support landscape resulting in increased service revenues for MFI Trading and Office Solutions by X-times thereof. 
  • Won the 1st Reprographic outsourcing contract for Pixel Digital Systems with a major consultant in UAE 

Mr. Yogesh will be overseeing the business development activities and partner development initiatives in logistics management, healthcare and industrial automation

Call Yogesh  Nathan at +250 781 843 966

Ensure customer satisfaction

customer portal logistics operational efficiency logistics customer experience logistics cost savings

What does your customer expect in these tough times? Moreover, How well are you equipped in ensuring customer satisfaction in such adverse business conditions? Based on our 3 decades of logistics industry experience, Ripples FMS has understood that the customers desire responsive, engaging and easy-to-use experiences across all touch-points. Logistics customer portal is one such way to create seamless and personalized experiences to ensure your organization meets these modern expectations. In this blog, i want to address how you can achieve logistics cost savings, logistics operational efficiency & enhanced logistics customer experience through an online customer portal.

Logistics Cost Savings

Without a self-portal, customers have to either make frequent calls to your office or in extreme cases may also visit for relevant information on their orders. This is cost incurrence for both the companies as well as the customers. Once you launch the self-help portal and encourage your clients to utilize the services, you will notice a significant reduction in unwanted communications and operational costs. In the future, as the firm grows you can also save the cost of expanding the human resources.

Logistics Operational efficiency

customer portal logistics operational efficiency logistics customer experience logistics cost savings

Through the portal, your customers will have access to your smart logistics network, and they would be able to get details such as the estimated arrival time of raw materials at the destined location. As a result, they can optimize their supply chain to the maximum and plan their production schedules accordingly.

For any business, taking feedback from your customers is important. The customer portal will also act as a CRM tool where your customers can post their feedback and submit any operational or delivery issues. Usually, the issues and feedback from the ground level are hardly reaching the top management as it is not recorded properly. 

Through the portal, issues are raised to your management officials in real-time and subsequent follow-ups can be done without any delay.  This helps to remove any inefficiencies in customer operations and smoothen your workflow. 

Moreover, customers can save a lot of their time searching for important documents  as all their relevant documents will be available in a single platform  

Logistics Customer Experience

Great self-service portals create an option for the customer to take control of their situation, helps them save valuable time and result in a better overall experience. If the self-service portals are well equipped to help customers read through the process, resolve their own questions, and walk away feeling informed the experience is entirely positive and the rate of customer loyalty towards your enterprise is very high. 

The logistics customer portal is an effective medium to enhance transparency in your business. This can be achieved through digital invoicing, real-time tracking of orders, notifications, and alerts at various stages of the transportation process. Since all the rate details are preset and displayed automatically, manipulation chances are less. All the above factors can lead to better customer interaction and subsequently lead to an enhanced experience.

As per studies, nearly 40% of customers now prefer self-service portals over human contact. In the wake of the recent economic downturn, the relevance of such portals has increased many notches higher. Developing and maintaining a self-service portal for your customers can be a lot of work on your own. Ripples FMS logistics customer portal can help you set up one easily and thereby, giving your company invaluable benefits through effective customer engagements. This apart from the efficient customer support you will receive along with.

Talk to our experts today on how you can set up a online customer portal easily…

Productive Multi-Modal Transportation

Multi-Modal Transportation Management in ASEAN countries

In trade logistics, it is important to have professionally managed transportation systems in place. Generally, shipping costs are higher in long-distance trades.  The multi-modal transportation management concept was first developed in Western Europe.  Cost-effective “port-port”, “door-to-door”, “yard-yard” movement of cargo are facilitated through a single transport operator. Asian countries were late to adopt this model of transportation due to stringent rules & regulations among countries. Technologically too, Asian countries were lacking behind to aid multi-modal transportation management. There was absence of strong logistics integration service providers who could provide effective transportation management software.

Multi-modal transportation management

Multi-modal transportation involves numerous industry verticals and sea, air, road and rail modes of transportation. As a result, logistics integration can be a lengthy and tedious process. In their 2015 blueprint, ASEAN countries have identified improving logistics integration as their top priority.

The strategic transport plan of ASEAN countries mentions four key facilitation measures
  • Increasing competitiveness among ASEAN logistics service providers by simplifying trade documentations
  • Enhancing ASEAN logistics providers management capability
  • Human Resource (HR) development
  • Increasing multi-modal infrastructure and investment

So, it is evident that logistics and transportation management plays a key role in multi-modal service providers in the region. The challenges become more evident in developing countries like Myanmar, Cambodia, Laos, etc. In these countries, there isn’t an adequate infrastructure or skilled workforce available.  I guess most of you will be using management software in varying levels of capacity. The question is, whether your transportation management system is capable of being par with these four key facilitation measures. Are your documentations simplified and stored electronically? Do you have a single point operational control management system? Is your system well-equipped to aid the unskilled workforce?

The effective utilization of trucks and timely communication with your customers become key factors here. These factors will decide how profitable your multi-modal transportation business can be.  A robust multi-modal transportation management software system becomes a crucial entity in meeting all your requirements. Always look for software from integration service providers that can be customized to your needs and wants. Don’t go for “off the shelf” software products which can be a headache while expanding your business.

integration service providers

Thailand-Cambodia Border Checkpost

More opportunities for logistics service providers in the region…

I know improving transportation infrastructure is in the government’s hands. But, you as a transportation company can do your bit in improving the logistics economy in the region. The manufacturing sector is slowly moving to countries like Thailand, Cambodia, and Malaysia due to a labor cost surge in China. As a result, more logistics and storage opportunities are created in the ASEAN region. According to a statistical report from SpireResearch,  ASEAN Nations collectively is the world’s seventh-biggest economy and have a combined GDP OF $2.92 trillion as of 2018.  With each transportation company adopting an improved fuel management system  there is no doubt that the multi-modal transportation logistics industry will thrive and flourish in the ASEAN region in the coming years.

If you wish to learn more about integration service providers and how to manage your fleet effectively, do write to us.

Centralized Fleet Management

Major Challenges Faced 

fleet management system

One of the major challenges for any transportation and logistics company is the effective operations management of its owned fleet. These days fleet management and truck monitoring are not just limited to vehicle details entry and normal GPS based tracking. New-age technologies such as vehicle telematics, help transportation companies get a real-time account of the tracking and diagnostics of the vehicle. A proper fleet management system allows the logistics company to minimalize the risk associated with their vehicles. From tires, fuel, overall maintenance of vehicles, various document expiries, government regulations, etc. also can be managed through an efficient fleet management system. Each of the functions should be interrelated and integrated and should be optimized based on each company’s process and workflow.

Integrated fleet management system 

truck monitoring

Vehicle Management: Trucks & trailers are the most vital asset for any logistics firm, the more effectively you manage it, and more will be productivity. The entire fleet details can be captured through a master entry. These include general information like make & model, mileage (with different types of loads), engine specifications and transmission details, etc. The company can also record details of other company vehicles such as cars or mini-vans.

Document & Dues:  Various important document details such as vehicle booklet, driving license, inspection documents, transit clearance papers, tax submissions, various permits, etc. should be stored digitally in a centralized system. Expiry and overdue alerts should be notified accordingly to the concerned authorities.

Tracking & fleet monitoring:  GPS based tracking is an essential vitality these days, your customer should be able to know where the truck is at a given point of time. There is much more than just location tracking & truck monitoring, today you can even get details such as driver behavior, condition of your cargo, tampering alerts, etc. on the go.

Maintenance: There should be a provision to record regular fitness checks before and after every trip. A proper job order request can be raised in case of any issue found. Every single detail can be recorded by the workshop authorities. We can even calculate the additional maintenance cost incurred due to a particular trip.

Tyre Management:  Tyres and other spares issues and returns can be monitored for inventory management purposes.  An effective fleet management system can also give you an idea about the life of a tyre both vehicle wise and tyre wise. The retreading and recycling of tyres can be recorded and managed accordingly. Tyres can also be tagged with sensors for identifying potential theft. As you can see, there are a lot of aspects of managing your fleet. Each truck has to be handled effectively so that your operations management achieves maximum productivity. If you want to know more about an effectual fleet management system which addressed all the above-mentioned points, do write to us

Reduce Transit Delays at the border

One of the major pain points that any logistics and transportation industry face in the Africa region is the delay faced in cross-border clearance. They would ideally want to reduce transit delays where possible to improve customer service. Our freight forwarding software solution can help reduce cross-border delay and bring operational excellence in the logistics and transportation industry 

Each cross-border transit is subjected to local and international regulations. Whenever cargo arrives in a particular country, be it for transit or off-loading, there should be a set of regulatory compliance that should be checked and enforced.

Multiple formalities and procedures should be undertaken by importers, traders, freight forwarders, drivers, and clearance agents. These formalities, when done in a correct way help them to smoothly transit their goods at the border check posts.

reduce transit delays

Time: A crucial factor in the logistics & transportation business

If you ask any logistics operation on what is the major difficulty they face in the border crossing, it would be the delays caused due to missing transit-related documents.

This may be due to a mistake from the customer side of the clearing agent. For each country in Africa, their procedure is different and can be lengthy or speedy depending on so many factors. 

Close to 80% of the African trade takes place via road logistics and transportation and that means a long line of waiting for clearance at the border checkpoints.

As for every business, time is more a crucial factor for the transportation sector. The long delays and waiting times compounds a considerable effect in the cross-border trade. Un-predictable delivery times make it difficult for all stakeholders.

Logistics ERP solution helps reduce transit delays

logistics ERP solution

So how does a logistics software solution can help logistics and transportation companies, plan, manage, and reduce transit delays at the border? Every single route can be configured and pre-defined rates can be set based on the number of border check posts, cross-border clearance agents, commodity, tonnage, etc.  Before dispatch, all documents to the clearance agents would be sent via email, and the follow-up process is ensured.

A copy of the required documents is then handed over to the driver. All employee details, including the driver, are stored in the system, details such as visa expiry, license expiry, etc. are pre-notified and cleared. This is to ensure that by the time the truck reaches the border, the clearance agents can do their job thus allowing a smooth transit for the trucks.

cross-border clearance

Please call/mail/chat with us to understand more about other advantages of Logistics ERP solutions

SunLine​ Zambia goes live

China is said to be the front-runner in technology and innovation. From your phone to almost every single electronic item that you use in your daily life has a Chinese manufactured component inside it. United Trillions Zambia (UTZ), a division of reputed Chinese group, SunLine International Logistics recently approached us for a logistics software solution to manage their freight management operations. The client wanted a full-fledged ERP installation in a short span of time. 

About the client

logistics software solution

In its 19 years of existence, SunLine has become one of the pioneers in multi-modal transportation & logistics in Asia, South America, and Africa. The group is also a member of FIATA, WCA, CIFA, and BIFFA. In Africa, the company has its Head Quarters in Zambia and has its office presence in Djibouti and Mozambique. They are at their starting phase in Africa and presently operate 100 trucks in their fleet. The company has established its own yard & warehouse as well. Majorly UTZ has acid tankers in their fleet, along with containerized breakbulk transportation in and around the region.

Freight management

Requirement Study & Implementation

When they approached us, the first aspect their operations team enquired was all they could automate all their processes. Most of the operational data were either handled by MS Excel or in physical paper.  As part of its future vision, the company was in search of a software solution that could help them grow as an organization and take it to the next level.  They requested our team to do a detailed system study and gap analysis at their office in Zambia. Ripples-FMS team members traveled to Zambia, spent a few days with their team and submitted a detailed report on where our logistics software could save time and money in their operations. 

Logistics Management

Implementing logistics software solution

ERP installation

We also had detailed discussions with Sun Line’s top management and finally, the project was given a go-ahead signal last month. The freight management project was divided into many phases and the initial phase comprised of “operations module”. Few of our implementation engineers were deployed at the client’s place and the project went live on 30th September 2019 as scheduled. The client was also happy that we were able to execute ERP installation and make the logistics software solution live in a span of one week!!!.

Our Implementation team @ Sunline Logistics
Next Phases

The next phase in our ERP installation consists of the “HR & Training” and “Stores & Workshop” module followed by the “Logistics Management” module. Our team will be stationed in their Zambia office for the coming few months and will be closely working together with their team to ensure the smooth running of our web-based logistics & transportation software. Another day, another happy customer. So, if you are in the lookout for a logistics software solution and more importantly a software system that can be implemented in just a few days, do write to us. You can also now chat with our pre-sales team by clicking on the chat icon on the bottom right of your screen.

Replace MS Excel with a logistics ERP solution?

Trust me, we all love to hate Microsoft excel, don’t we? The tool has been of some use for all of us at some point in our careers. Although I have never used Excel to its full potential (Does anybody know its full potential, perhaps not), it has done the job for us most of the time. We have been providing logistics operations management solutions to the industry for close to 25 years now. We have seen the initial apprehension towards using a computer, the Y2K boom, the introduction of financial computation software and then the emergence of a centralized ERP solution. Most of the logistics companies that approach us to want to upgrade from a spreadsheet-based system and replace MS Excel with a logistics ERP solution. It may sound strange in 2019, but is a true fact.

Well as they say everything has a shelf life. Unfortunately, there is a limit where we could use Microsoft excel or such spreadsheet tools for business purposes. It just doesn’t align with your company growth nor does it make the operations easier for your staff.

replace MS Excel

Why do spreadsheets fail?

One of the major failures of Excel or any spreadsheet tool is its inability to reconcile multiple versions and preventing manual errors. There are lots of versions involved and each employee can upload their version and replace the existing one.  The system can’t tell which the correct one is and as a result collaboration becomes jeopardy. Moreover, it is difficult to detect fraud or data manipulations in such cases. Companies find it difficult to manage their budget, logistics operations, future plans and forecasts through such tools. 

logistics ERP

Hence most of them are moving to specialized software. According to a CNBC survey, it is estimated that close to 90% of the spreadsheets used by large companies have errors and almost half has material defects. Yes, excel does have formulas, but is it really user-friendly and moreover accurate? Moreover, it is difficult to manage all the important entities in one sheet. If there are multiple sheets involved, there are chances of important data being missed. The users would be also devoid of any important alert notifications under their logistics operations such as order approval, transit delays, clearance document delays, etc.

The need for an effective Logistics ERP solution

Let’s now see how the scenario effects inside a logistics, transportation and warehousing companies. With a large sum of money at stake, any errors, be it medium or critical is crucial to the logistics and transportation industry. It is a highly competitive market, and any bad feedback means a huge loss to the business and a dent in reputation.

It is high time you replace MS excel for executing your daily logistics operations. You have trucks going multiple routes through many countries. You have complex cargo to handle, have to satisfy your clients, manage your staff, track your inventory, and prepare all reports, well… that’s a lot of work a poor spreadsheet can handle. In one of our earlier blogs, we had talked about how logistics ERP is important in day to day operations of a logistics company. In simple words, if you replace MS Excel with logistics management software, it makes your office life a lot easier and swifter.

Usually in an order quotation and entry, you may want to enter numerous things related to the same. There is a limitation to the number of columns you can manage in an excel sheet. Especially when there are a lot of sub-scenarios attached. Your client wants to transfer a cold-chain item through one of your reefer containers, and then one must consider an additional amount associated with it. Like the fuel needed for the generator, temperature/humidity monitoring systems, etc. All these extra costs cannot be mapped easily if you are using a spreadsheet-like excel. Using a dedicated operational module in ERP, you can easily attach these additional costs to the main order.

Let me explain another scenario, your truck has loaded off at the preset destination and has to do an empty leg return. Suddenly one of your marketing team members finds out a load from a place not far away from the current location of the truck. Now, it would be pretty difficult to coordinate everything in a single sheet, you have to assign an empty leg, intimate the driver to pick up the load, register it in your system and then calculate the costs. The need for a system that provides overall operational control is an absolute necessity here.  

As your company grows, so should your software. There is a limit to what spreadsheets can manage and would not be a good practice if you still use the same to manage your operations.

So if you are a company that want to upgrade from the age-old spreadsheet-based system and replace MS Excel software with a logistics ERP solution, do write to us. You can also check on a few of the advantages like operations control you receive by upgrading to an ERP system.  We can help you manage your logistics operations better.