The Need of a Logistics Customer Portal
The ever-so growing competition in the transportation and logistics sector has forced companies to look for innovative ways to acquire or retain a customer. Nowadays the customer looks for visibility in the movement of their products. The information should be effective, precise, time-saving and easy to obtain.
Ripples-FMS logistics management software has an integrated logistics customer portal which helps your valuable customers to track and trace their cargo in transit. Conceived and developed on an entire open-source technology and architecture, the customer portal provides a seamless and digital logistics & transportation experience for your customers.
One-click online access for your customers
Track Shipment Status
Customers can access the live and historical status of their shipment information by entering the corresponding reference number. Map view is available for better tracking.
Secured user access
Customers will be provided user access credentials to the portal.
Customers can be fed information and alerts about pending payment against invoices. They will also get access to existing invoice details
Informative Reporting & Timely Alerts
The proof-of-delivery and bill-of-landing during trip closure will be digitalized in form of summarized reports. Alerts can be set for delayed payment.
Other than these, we feel the biggest gain for any customer is the transparency that they get. Customers can view all their data real time and on a single click of a button. By providing the customer access to your logistics and transportation network, you would be helping them optimize their supply chain and maximize their ROI.
We are also trying to integrate analytics tool in the next phase of development.
Our logistics customer portal is designed to be responsive, efficient and quick. It can be accessed from any device working on any operating system. Being associated with this industry for close to three decades now, we at Ripples-FMS knows what your customer need.
Call us for more details and info on Ripples-FMS customer portal
Africa – +27 86 100 5176
Brunei – +67 37 161 657
India – +91 928 720 1826
Singapore – +65 3138 1766