The Need of a Logistics Customer Portal

The ever-so growing competition in the transportation and logistics sector has forced companies to look for innovative ways to acquire or retain a customer. Nowadays the customer looks for visibility in the movement of their products. The information should be effective, precise, time-saving and easy to obtain.

Ripples-FMS logistics management software has an integrated logistics customer portal which helps your valuable customers to track and trace their cargo in transit. Conceived and developed on an entire open-source technology and architecture, the customer portal provides a seamless and digital logistics & transportation experience for your customers.

One-click online access for your customers

Track Shipment Status

Customers can access the live and historical status of their shipment information by entering the corresponding reference number. Map view is available for better tracking.

Secured user access

Customers will be provided user access credentials to the portal.

Online invoicing

Customers can be fed information and alerts about pending payment against invoices. They will also get access to existing invoice details

Informative Reporting & Timely Alerts

The proof-of-delivery and bill-of-landing during trip closure will be digitalized in form of summarized reports. Alerts can be set for delayed payment.

Other than these, we feel the biggest gain for any customer is the transparency that they get. Customers can view all their data real time and on a single click of a button. By providing the customer access to your logistics and transportation network, you would be helping them optimize their supply chain and maximize their ROI.

We are also trying to integrate analytics tool in the next phase of development.